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Empleos en Catano, united states
Registered Nurse
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Telemedik00965, PR, USJob Description
Job Description
Job Description
Performs a variety of tasks for the Service Authorizations Unit of the Department of Health Services. The Service Authorization Nurse is responsible for ensuring that members receive the optimal level of benefit coverage for services requiring coordination. Oversees the quality and proper utilization of services. Acts as the primary liaison between enrolled beneficiaries and providers to manage the service request process that requires coordination.
Essential Functions :
- Handles requests for pre-authorization service coordination.
- Reviews, evaluates, and ensures that requests are complete.
- Meets productivity metrics, quality standards, and applicable regulatory processes.
- Documents transactions in the system.
- Makes calls to members and providers to obtain necessary clinical information to process the request.
- Identifies benefit limitations / exclusions for the authorization process.
- Reviews medical information using criteria, protocols, and / or guidelines for the authorization process.
- Conducts the authorization process based on eligibility criteria and benefit coverage.
- Ensures confidentiality and compliance with all applicable state and federal regulations for Health Call Centers, including HIPAA and internal policies for handling confidential information.
- Promotes quality and service excellence in all management processes.
- Completes core and functional training, as well as all procedures established by regulatory agencies, contractual requirements, and applicable certification standards (including but not limited to URAC).
- Performs other related tasks.
Requirements :
What Are the Benefits of Joining Our Team?
Job Type : Full-time
Contract Type : Professional Services, Fixed-term (6 months), with automatic month-to-month renewal after the initial 6-month period.
Work Location : On-site job in Guaynabo, PR
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER (EEOC)