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Organizational Change Management Lead

Organizational Change Management Lead

VDart IncPR, United States
Hace 6 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo

Title : Organizational Change Management Lead

Location : San Juan, Puerto Rico (Hybrid)

Type : Contract

Description :

  • At Client, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition.
  • By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for Client and for the people who work here.

Description :

  • The Organizational Change Management (OCM) Lead will be responsible for planning, developing, and executing the change management strategy to support the successful implementation of PRE support.
  • This individual will work closely with executive sponsors, project teams, business units, and stakeholders to ensure smooth adoption of new business processes, systems, and organizational structures.
  • The OCM Lead will play a critical role in ensuring the people-side of change is effectively managed to deliver sustainable outcomes.

    • Job Responsibilities Include :

  • Develop and execute an integrated Organizational Change Management strategy to support the successful adoption of reengineered business processes, systems, and organizational structures.
  • Conduct stakeholder analyses and change impact assessments to identify and address potential risks, barriers, and opportunities for engagement.
  • Design and implement targeted communication plans to ensure timely, transparent, and effective information flow to all impacted stakeholders.
  • Develop and oversee the execution of training strategies and materials to ensure end-user readiness and proficiency in new processes and systems.
  • Collaborate with project leadership, business units, and functional teams to align change management activities with overall project milestones and goals.
  • Facilitate leadership engagement, alignment sessions, and sponsor coaching to drive visible and active support for change initiatives.
  • Monitor organizational readiness and adoption progress, applying metrics and feedback to adjust change management strategies as needed.
  • Identify and manage resistance to change by implementing appropriate interventions and escalation paths.
  • Support the development of long-term sustainment plans to embed process and behavior changes into the organization s culture and practices.
  • Provide hands-on guidance and coaching to project teams, managers, and change agents to build internal change capability.

    • Basic Qualifications :

  • A minimum of six (6) years of experience leading organizational change initiatives for large-scale, complex projects.
  • A minimum of three (3) years of experience with change management frameworks (e.g., ADKAR, Kotter, Lewin) and best practices.
  • A minimum of three (3) years of experience with Medicaid eligibility processes, including policy, determinations, and enrollment.
  • A minimum of a bachelor s degree or a minimum of four (4) years of related experience
  • A minimum of three (3) years of experience conducting change impact assessments, stakeholder analysis, readiness assessments, and defining success metrics.
  • Must demonstrate fluency in Puerto Rican Spanish and English, including the ability to read, write, and communicate clearly in both languages.

    • Preferred Skills :

  • Proven ability to develop and execute change management plans, including stakeholder engagement, communications, training, and resistance management.
  • Prosci Change Management Certification or equivalent, preferred.
  • Extensive experience preparing for and facilitating meetings, interviews and making presentations.
  • Excels at using quantitative data to drive recommendations and decisions.
  • Training material development and delivery
  • Strong problem-solving, teamwork and customer service skills.
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    Organizational Change Management Lead • PR, United States