Call Center $13.50

The Enrollment & Billing Associate is responsible for assisting members with issues related to enrollment and premium payments. This position acts as a liaison between member services and the enrollment plus finance departments. This position is responsible for reconciling enrollment and billing related discrepancies related to members.

• Complete the full cycle of Identification, Validation, Enrollment and Billing procedures related to members
• Work on the customer’s applications, eligibility and fallouts arising out of discrepancies in the systems
• Ensure the accuracy and completeness of applications taken
• Billing activity includes monthly generation of member premium bills and payments received to fulfill those bills
• Correct all Billing discrepancies in a way that member no longer owes money
• Changes in Payment types as requested by Member
• Complete Account reconciliation of members post terminating the member from Services
• Works flexibly and cooperatively under supervision with all team members
• Completes all responsibilities according to established protocols, policies and standard practices plus adhere to regulatory

compliance programs such as HIPPA

Required Qualifications :

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here :

The pay transparency policy is available here :

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants : Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

none specified)