Vice President of Customer Service

A company is looking for a 2nd VP, Customer Service - Retirement Plans. Key Responsibilities Lead strategic initiatives for service delivery to enhance customer loyalty Oversee team performance against business plans and drive results Collaborate with organizational leaders on cross-division initiatives and complex problem resolution Required Qualifications Bachelor's Degree or equivalent combination of education and experience 7-10 years of retirement plan related experience 4-7 years of management or leadership experience