Seasonal Customer Support Associate

A company is looking for a Seasonal Customer Support Representative. Key Responsibilities Provide timely, friendly, and professional responses to customer inquiries via phone and email Serve as the voice of the customer and escalate technical issues as needed Actively listen to troubleshoot issues and maintain customer accounts per department policies Required Qualifications Two years of experience on the Trackwrestling platform Two years of customer service experience preferred Strong time management skills Computer knowledge Ability to work flexible shifts during peak volumes