Quality Technician

Job Summary

Responsible for ensuring product quality through a prevention base based on quality initiatives including : finished product process inspections, raw material inspections, active participation in work teams to identify and correct defects. Ensures consistency in the execution of procedures to achieve department goals, direct support in new product validations, or improvement of existing product processes. Complete and maintain the necessary documentation to ensure compliance with product specifications and traceability of manufacturing records.

Essential Duties and Responsibilities

• Inspects work-in-process components to ensure compliance with customer specifications, ensuring that only approved and certified material is ready for storage or use in production. Releases components for production use and audits manufacturing areas to ensure compliance with procedures.
• Audits and approves manufacturing records and executes final product release.
• Interprets specifications and procedures, uses testing and measurement equipment as established in the Quality Plan, and utilizes quality control techniques as required.
• Inspects and tests all materials as required, according to the Raw Material Receiving Procedure. Identifies, segregates, and disposes of raw materials that are out of specification. If required, supports the Engineering department in validation activities and the correct use of measuring and process equipment. Participates in Mold Transfer Teams.
• Assists in the implementation of training for staff at all levels to raise awareness and ensure compliance with the Quality System.
• Works as a team with the production area to develop corrective action plans when necessary. Together with the Quality Supervisor or Quality Engineer, provides technical support and identifies areas for continuous improvement to reduce non-conforming products.
• Follows established health and safety rules for accident prevention. Ensures compliance with applicable ISO standards.
• Works in an environment that complies with GMP and GDP standards. Provides support during training and external and internal audits and ensures that required documentation complies with Good Manufacturing Practices, ISO 13485, and all Quality systems. Supports the organization's Lean and Six Sigma initiatives.
• Performs any other tasks not included in the scope of the duties assigned by the Supervisor / Manager based on company needs, as long as they do not compromise employee safety or integrity.

Preferred Qualifications

Language Skills :

Mathematical Skills :

o Addition, subtraction, multiplication, and division of whole numbers, decimals, and fractions.

o Calculate percentages and ratios.

Computer Skills :

Interpersonal Relationships :

Additional Preferred Qualifications

Physical Requirements & Travel

Additional Requirements

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and / or drug screening.