Job scope / summary
Service current customer base by maintaining shelf-space, sales aids and displays.
Provide Sales service specific to Masco Coatings products and DIY paint projects.
Working Safely is part of our culture and is a condition of employment.
Essential Functions
Ensure product displays are full, clean and orderly to include color center cards and point-of-purchase materials. Provide mixing assistance with paints, primers and specialty items.
Execute excellent customer service and overall consumer satisfaction. Expedite the resolution of customer problems / complaints with assigned Team Lead.
Relay information to stores personnel and customers concerning features and benefits, new product introductions.
Coordinate and support sales events and promotions on Masco Coatings product and services.
Report information continuously to the assigned Team Lead responsible for the account to support departmental needs.
Provide information as requested to the Regional Operations Manager.
JOB QUALIFICATIONS
EXPERIENCE / EDUCATION
Educational attainment equivalent to high school graduation
Some sales, retail or customer service experience is required
KNOWLEDGE / SKILLS / ABILITIES
Communication skills
Organizational skills
Ability to work independently
Ability to travel to multiple stores a day
Ability to lift 75lbs on a regular basis
Ability to work days, nights, weekends
Bilingual skills a plus
Knowledge of MS Office Suites and / or software applications related to job functions
SPECIAL REQUIREMENTS
Possession of a valid driver's license with evidence of insurance and verification of an acceptable driving record
Ability to provide store support at various retail locations
Some overnights.
Field • San Juan, Puerto Rico