Docucare Associate

General Information

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City Bayamón, Caguas, Carolina, Guaynabo State / Province Puerto Rico Country United States Department DELIVERY_ACCOUNT_OPERATIONS Date Thursday, June 5, 2025 Working time Full-time Ref# 20035843 Job Level Individual Contributor Job Type Experienced Job Field DELIVERY_ACCOUNT_OPERATIONS Seniority Level Entry Level Currency USD - United States - US Annual Base Salary Minimum 28,800 Annual Base Salary Maximum 57,600 The salary range above represents the low and high end in the local currency of Xerox’s salary range for this position and is reflected in an annualized amount. Actual salaries will vary based on factors including, but not limited to, geographic location, market competition, and / or the successful applicant’s education, experience, knowledge, skills, and abilities. The range listed is just one component of Xerox’s total compensation package for employees. Employees are also afforded a comprehensive suite of benefits, to view those details please visit Xerox Careers for your applicable country. If you are not reviewing this job posting on , we cannot guarantee the validity of this posting. For a list of our current internal postings, please visit . Hourly :  Hourly rates for this position can be shared with you per your location, this rate will fall within the posted range.

Description & Requirements

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About Xerox Holdings Corporation

For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power the hybrid workplace of today and tomorrow. Today, Xerox is continuing its legacy of innovation to deliver client-centric and digitally-driven technology solutions and meet the needs of today’s global, distributed workforce. From the office to industrial environments, our differentiated business and technology offerings and financial services are essential workplace technology solutions that drive success for our clients. At Xerox, we make work, work. Learn more about us at .

Job Summary :

Responsible for the operational, on-site delivery of outsourcing / facilities management to end-user customers. Activities involve maintaining contracted service levels resulting in customer satisfaction, maintaining customer relationships, and contract commitments delivered within cost targets.

This employee works as part of the service delivery team that is aligned to one or more customers. They will have a focus on the following :

• Delivery of service that meets SLA (Service Level Agreement) and customer satisfaction.
• Supporting the achievement of productivity improvements.
• Contributing to service transformation and business growth and further profitable service revenue.

Primary Responsibilities :

Skills and Qualifications :

It is important that our Docucare Associate does these 4 things well :

Additional Benefits :

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