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Bilingual Customer Service Representative - Earn up to $1,000 in Bonuses

Bilingual Customer Service Representative - Earn up to $1,000 in Bonuses

SIMOS Insourcing SolutionsGuaynabo, PR
Hace más de 30 días
Descripción del trabajo

Description

Applicants must reside in Puerto Rico in order to be considered for this position!

Are you an experienced bilingual or Spanish speaking call center representative looking for a new opportunity? We are hiring immediately for a Customer Service Representative! This is a full-time opportunity with on-site training based in Guaynabo. Candidates should have an associate degree and be team-orientated, organized and attentive with the ability to manage customer accounts and resolve concerns. We highly value the reliability and availability of candidates prospective work schedules. Oportunidad de empleo!

Perks & Benefits

  • Climate Controlled Environment
  • Other on the spot perks
  • Paid Training
  • Weekly paychecks
  • Direct Deposit or Cash Card pay options
  • Paid Sick Leave
  • Paid Time Off
  • Sign on Bonus (Restrictions Apply)
  • Referral Bonus (Restrictions Apply)
  • 12.00 - $13.50 / Hour
  • Bonuses are per eligibility requirements

Employment Type & Shifts

  • Full Time
  • Part Time
  • Long Term
  • 1st Shift
  • 2nd Shift

    • Job Responsibilities

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Identify customer needs, research issues, and provide solutions
  • Maintain strong communication records for all conversations
  • Able to process & enter large amount of data into our system with accuracy
  • Meet individual and team performance goals
  • Strong written and verbal communication skills.
  • Excellent attention to detail
  • Hablante bilingue requerido
  • Proficient with Windows operating systems
  • Knowledge of Microsoft Office suite (Excel, Word, Outlook)
  • 1 year Customer Service experience
  • Available to work a schedule between 7 : 00 AM-8 : 00 PM (Monday to Saturday)
  • Reliable transportation
  • 40 words typing per minute minimum

    • Associate Requirements

  • Associates Degree
  • Drug Test
  • Must be at least 18 years old
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    Bilingual Customer Service Representative • Guaynabo, PR

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