Strategic Vendor Manager Sr.

Job Description

A proud member of the Elevance Health family of companies, Carelon Global Solutions, formerly Legato Health Technologies is a managed service delivery organization, providing information technology and business operations services for health plans.

Strategic Vendor Manager Sr.

Location : This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. When reporting to the office the location is on Carelon Global Solutions Puerto Rico building located on 654 Ave Munoz Rivera San Juan, Puerto Rico. Travel to additional office location in Mayaguez may be required.

Schedule : This position will work a first shift monday thru friday but must be flexible to the US States time zones that the unit will be supporting.

The Strategic Vendor Manager Sr.  is responsible for leading the management of vendor performance per contractual service level agreements (SLA) and ensures vendor conformity to enterprise standards, operational processes and management guidelines to ensure business goals are achieved for an enterprise function. Acts as single point of accountability for internal and external business partners.

How you will make an impact

Primary duties to include, but are not limited to :

• Defines and oversees the execution of complex vendor management and implementation strategy for a defined set of vendors.
• Proactively develops effective business relationships with vendors, stakeholders, and key decision makers in order to meet or exceed expectations.
• Responsible for the development and ongoing management of one or more implementation programs that are multi-state, multi-function and multi-year in scope.
• Directs the development, planning, prioritization, approval, implementation and compliance of on-going vendor programs.
• Make recommendations to leadership on vendor strategies.
• Establishes and leads program governance when needed to assure response to issue escalation; develops program budget and ensures program meets its stated objectives.
• Provides subject matter expertise in response to strategic business issues; researches applicable subject matter practices; and remains aware of industry trends.
• Drives continuous improvement activities and implementations across functional areas.
• Recommends and implements vendor parameters regarding vendor production and quality in support of business objectives.
• Responsibilities as an informal leader within team; setting strategic direction for defined vendor sets and aiding in the hiring, training, and coaching of associates.

Minimum Requirements :

Preferred Skills, Capabilities, and Experiences :

Job Level :

Non-Manager Exempt NAIM Access

Workshift :

1st Shift (United States of America)

Job Family : PUR >

Vendor Relations

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient / member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact