Talent.com
Esta oferta de trabajo no está disponible en tu país.
Call Center Representative (House Calls) - San Juan, PR

Call Center Representative (House Calls) - San Juan, PR

OptumSAN JUAN, San Juan, Puerto Rico
Hace 10 días
Descripción del trabajo

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

If putting a smile on someone’s face puts one on yours, you belong on our team. Here at Optum Puerto Rico Operations, we’ve brought together teams of incredibly compassionate and absolutely positive people to help serve our members or providers when they reach out to us with questions. Your helpful personality combined with our support, training and development will ensure your success. This is no small opportunity. This is a chance to leverage your compassion for others and build a rewarding career.

If you are located in San Juan, PR, you will have the flexibility to work from home and in the office in this hybrid role

  • as you take on some tough challenges.

Primary Responsibilities :

  • Outbound calls to members to schedule in home appointment visits with a Physician or Nurse Practitioner for the House Calls Visit
  • Answer inbound calls from members and assist them with inquiries
  • Ensure that the appointments are scheduled accurately and resolve any scheduling issues or concern
  • This is high volume, customer service environment. You’ll need to be efficient, productive and thorough dealing with our members over the phone. You also must be able to work a flexible schedule that includes evening hours
  • ENGLISH PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION
  • You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

    Required Qualifications :

  • 1+ years of call center or customer service experience
  • Ability to maintain confidentiality and adhere to HIPAA requirements
  • Proficiency with computer, Windows PC and web applications including ability to navigate and learn new and complex computer system application
  • Ability to work 40 hours / assigned 8-hour shifts between our normal business hours of Monday - Friday from 8 : 30am - 8 : 30pm. It may be necessary, given the business need, to work occasional overtime or weekends
  • Bilingual Spanish / English proficiency
  • Preferred Qualifications :

  • Sales experience
  • Experience using an auto dialer system
  • Experience working in the health care industry
  • Experience working with Medicaid or Medicare
  • Experience working in a customer retention focused role, retail, or upselling
  • Data entry experience
  • Proven medical terminology knowledge
  • All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.
  • At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

    UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

    UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

    Crear una alerta de empleo para esta búsqueda

    Representative House • SAN JUAN, San Juan, Puerto Rico

    Ofertas relacionadas
    Call Center Representative (House Calls) - San Juan, PR

    Call Center Representative (House Calls) - San Juan, PR

    OptumSAN JUAN, San Juan, Puerto Rico
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Mostrar másÚltima actualización: hace 10 días
    Call Center Representative (House Calls) - San Juan, PR Job at Optum in San Juan

    Call Center Representative (House Calls) - San Juan, PR Job at Optum in San Juan

    MediabistroSan Juan, PR, United States
    Call Center Representative (House Calls) - San Juan, PR.Call Center Representative (House Calls) - San Juan, PR.Call Center Representative (House Calls) - San Juan, PR. Be among the first 25 applica...Mostrar másÚltima actualización: hace 5 días
    Call Center Representative

    Call Center Representative

    Tropigas de Puerto Rico Inc00936, PR, US
    A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.Mostrar másÚltima actualización: hace más de 30 días
    Fogo de Chão is hiring : Assistant Manager BOH - San Juan, PR in San Juan

    Fogo de Chão is hiring : Assistant Manager BOH - San Juan, PR in San Juan

    Fogo de ChãoSan Juan, PR, United States
    At Fogo de Chão, we strive to give our guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco. Our mission is to ignite fire and joy to care for our te...Mostrar másÚltima actualización: hace 12 días
    Entry Level – Financial Advisor - PR, San Juan (3869)

    Entry Level – Financial Advisor - PR, San Juan (3869)

    EquitableSan Juan, PR, UNITED STATES
    Our network of over 4,300 financial professionals across the is committed to fostering relationships that help people achieve meaningful financial wellness. In total, ​​Equitable​ Advisors serves mi...Mostrar másÚltima actualización: hace más de 30 días
    Guest Service Representative - Hyatt House San Juan

    Guest Service Representative - Hyatt House San Juan

    Schulte Hospitality GroupSAN JUAN, PR
    Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in ...Mostrar másÚltima actualización: hace más de 30 días
    Optometrist - San Juan, PR - LensCrafters Job at Alpha Optical Group in San Juan

    Optometrist - San Juan, PR - LensCrafters Job at Alpha Optical Group in San Juan

    Alpha Optical GroupSan Juan, PR, United States
    At LensCrafters, we love eyes and care about the people behind them.With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard o...Mostrar másÚltima actualización: hace 17 días
    Barista - Viejo San Juan

    Barista - Viejo San Juan

    STARBUCKS PR - VIEJO SAN JUAN00901, PR, US
    Contamos con vacantes disponibles de manera inmediata, con un nuevo incremento salarial por posición!.Nuestros Baristas contribuyen al éxito de Starbucks al proveerle Servicio de exce...Mostrar másÚltima actualización: hace más de 30 días
    Direct Market Manager - Lifeline and ACP Expert (San Juan, PR)

    Direct Market Manager - Lifeline and ACP Expert (San Juan, PR)

    ThinkTank LLCSan Juan, PA, US
    Quick Apply
    ThinkTank Telecom, LLC is actively seeking a motivated and entrepreneurial Direct Market Manager to lead our expansion efforts in San Juan, PR. As the cornerstone of our mission to enhance connectiv...Mostrar másÚltima actualización: hace más de 30 días
    Optometrist - San Juan, PR - LensCrafters

    Optometrist - San Juan, PR - LensCrafters

    EssilorLuxottica GroupSan Juan, PR, US
    At LensCrafters, we love eyes and care about the people behind them.With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard o...Mostrar másÚltima actualización: hace más de 30 días
    • Nueva oferta
    LensCrafters is hiring : Optometrist - San Juan, PR - LensCrafters in San Juan

    LensCrafters is hiring : Optometrist - San Juan, PR - LensCrafters in San Juan

    LensCraftersSan Juan, PR, United States
    Optometrist - San Juan, PR - LensCrafters.Be among the first 25 applicants.Optometrist - San Juan, PR - LensCrafters.Get AI-powered advice on this job and more exclusive features.At LensCrafters, w...Mostrar másÚltima actualización: hace 9 horas
    PetSmart is hiring : Pet Bather (PR) in San Juan

    PetSmart is hiring : Pet Bather (PR) in San Juan

    PetSmartSan Juan, PR, United States
    PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!.At PetSmart, we’re more than just a company.We believe when our associates are happy and healthy, they can provide the best p...Mostrar másÚltima actualización: hace 3 días
    Call Center Representative (House Calls) - San Juan, PR

    Call Center Representative (House Calls) - San Juan, PR

    UnitedHealth GroupSan Juan, Puerto Rico, US
    Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives.The work you do with our team will directly improve health outcomes by connect...Mostrar másÚltima actualización: hace 11 días
    Night Auditor - MIRAMAR PR

    Night Auditor - MIRAMAR PR

    Remington HotelsSan Juan, PR
    Perform all daily audit functions for front office and each outlet of the hotel.Review room and tax posting on computer or register for accuracy, immediately correcting any errors.Ensure all house ...Mostrar másÚltima actualización: hace más de 30 días
    Freelance Makeup Artist - San Juan, PR Job at Westman Atelier in San Juan

    Freelance Makeup Artist - San Juan, PR Job at Westman Atelier in San Juan

    Westman AtelierSan Juan, PR, United States
    Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.This freelancer will primarily support the Sephora at Plaza Las Americas, San Juan, Puerto Rico.A new ...Mostrar másÚltima actualización: hace 25 días
    Proprietary Trading Job in San Juan, PR | Part Time

    Proprietary Trading Job in San Juan, PR | Part Time

    Maverick TradingSan Juan, Puerto Rico
    Proprietary Trading Job at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a glo...Mostrar másÚltima actualización: hace más de 30 días
    JD Finish Line is hiring : Store Management - Mall of San Juan, San Juan, PR in S

    JD Finish Line is hiring : Store Management - Mall of San Juan, San Juan, PR in S

    JD Finish LineSan Juan, PR, United States
    Store Management - Mall of San Juan, San Juan, PR.Store Management - Mall of San Juan, San Juan, PR.Continue with Google Continue with Google. Store Management - Mall of San Juan, San Juan, PR.Store...Mostrar másÚltima actualización: hace 1 día
    Optometrist - San Juan, PR - LensCrafters

    Optometrist - San Juan, PR - LensCrafters

    EssilorLuxotticaSan Juan, PR, US
    At LensCrafters, we love eyes and care about the people behind them.With over 900 locations, LensCrafters is the largest optical retailer in North America and our love of eyes and higher standard o...Mostrar másÚltima actualización: hace más de 30 días