Esta oferta de trabajo no está disponible en tu país.

PetSmart is hiring : Retail Store Manager (PR) in Carolina

PetSmartCarolina, PR, United States

Hace más de 30 días

Descripción del trabajo

Join to apply for the Retail Store Manager (PR) role at PetSmart

1 month ago Be among the first 25 applicants

Join to apply for the Retail Store Manager (PR) role at PetSmart

PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM!

Retail Store Manager

About Life At PetSmart

At PetSmart, we’re more than just a company obsessed with pets ; we’re obsessed with our people too . Our values are rooted in unconditional love —a lesson we learn from our pets—and staying united together . We believe when our associates are happy and healthy, they can provide the best possible care for our furry, scaled, and feathery friends while enjoying a work experience that celebrates them as their authentic selves.

Benefits That Benefit You

Take care of yourself and your family members—whether they be two-legged or four, have feathers, fur or fins. Enjoy true rewards (plus lots of warm, fuzzy feelings)! Check out some of our awesome offerings :

Paid bi-weekly
Health benefits : medical, dental, vision
401k
Tuition assistance
Associate discounts and perks
Paid time off for fulltime associates
Career pathing
Development opportunities

Job Summary

PetSmart’s Store Leader has leadership oversight of the safety of people and pets, pet parent experience, operational execution, financial outcomes, and all human resource functions within all areas of the store. This role is expected to provide exemplary leadership for the store by driving the company culture and strategies, achieving targeted results, championing exceptional pet parent service and efficient execution of the store’s daily business while upholding the company’s vision, mission, values, and strategy within the store.

Essential Responsibilities

Job responsibilities include, but are not limited to, the following and may vary depending on store characteristics and needs :

People Leadership :

Responsible for employment decisions such as recruiting, interviewing, hiring, coaching, and terminating.

Builds an open-door culture in the store by engaging and listening to associates. Responsible for leveraging the Voice of Associate tool to listen to and respond to associate feedback.

Accountable for creating and posting the schedule for the entire store after receiving input from Experience and Process Leader.

Facilitates the associate experience and supports associate development. This includes but is not limited to associate reviews, recognition, team activities, labor management, training, onboarding, mentoring and succession planning.

Delegates effectively and empowers others to succeed; challenges others to reach their full potential and encourages them to retain ownership for their results.

Cascades information to associates and adjusts team priorities to meet goals and commitments.

Ensures continued alignment and responds effectively to a changing environment.

Address and administer associate complaints and grievances.

Recognizes and celebrates associates driving overall associate engagement.

Accountable to ensuring all associate reviews are delivered on time.

Overall Store Experience :

Leads the associate and pet parent experience at all levels and ensures pets in our care are safe and healthy.

Accountable for the pet parent experience and outcomes conducted over the telephone, in person or online, and responding to general and escalated pet parent concerns.

Builds a store environment that is focused on consistently delivering an exceptional, positive in-store pet parent and associate experience.

Evaluates operations and seeks opportunities to continuously improve processes and services.

Collaborates and partners with the Store Leadership team to ensure efficient and effective outcomes of in-store and community events including partnering with local adoption groups.

Maintains store standards and leads a culture of empowerment by ensuring compliance with our policies and procedures (P&Ps) and code of ethics for themselves and their team.

Responsible for conducting monthly Core and Services Walks to validate proper execution of policies and procedures.

Prioritizes and ensures a safe environment for our associates, pets, and pet parents.

Ensures compliance with all inventory management tools to guarantee appropriate levels of in-stock are available to all pet parents.

Communicates business and financial objectives to other leaders within the store.

Responsible for reviewing in-store cameras to assess safety practices, associate behaviors and assess risk. Follow up with associates and leaders with coaching and accountability as appropriate.

Responsible for taking immediate action and reports when a sick / injured pet is identified in the store; transport to the vet as needed.

Shared responsibility with store opening and closing procedures to ensure we uphold our brand promise.

Business Management :

Deliver corporate strategy and profitability goals by executing the direction set leadership.

Responsible for analyzing, root cause and responding to a variety of reporting in all areas of the store. Communicates business results to leaders and associates; creating improvement plans where needed

Identifies and drives opportunities to grow the business, recognizes business successes and holds associates accountable in achieving store P&L expectations such as sales and shrink targets.

Manages expenses such as labor and supplies and any other relevant store metrics.

Leverages home office partners and resources to submit and follow up on store related work orders and purchase card allocation.

Creates and posts schedules for the entire store.

Accountable for processing payroll weekly and managing labor within a budget.

Executes daily, weekly, and monthly reporting and paperwork as required by the Company.

Accountable to run store related errands to support store needs.

Qualifications

4-6 years of retail leadership or experience in a customer-focused environment.

Full time availability required, flexibility in schedule, able to work evenings, weekends, and holidays as needed

Proficiency in computer applications.

Strong written and verbal communication skills.

Ability to react under pressure and maintain composure.

Strong organizational skills and attention to detail.

SUPERVISORY RESPONSIBILITY

Typically oversees the Experience Leader and Process Leader, up to six lead associates and ten to seventy non-leader associates. Carries out supervisory responsibilities in accordance with PetSmart’s policies and procedures.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

Associate required to stand, walk, climb a ladder, and use hands to handle, feel, hold, write, etc. The associate frequently is required to reach with hands and arms : stoop, kneel, crouch, talk and hear. Specific vision abilities required by this job include depth perception. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Associate must frequently lift and / or move up to 50 pounds and occasionally team lift and / or move more than 100 pounds. Specific vision abilities required by this job include depth perception.

While performing the duties of this job, the associate is occasionally exposed to moving mechanical parts, as well as a wet environment with an abundance of pet hair. The noise level is moderate in the work environment; however, associates may be exposed to high levels of noise at times. Exposure to live animals and their handling is common.

Do What You Love

Join us for a chance to make a meaningful impact every day. Whether it's helping a customer choose their first fish, celebrating a pet's birthday, or seeing the smile on a pet parent’s face after a fresh groom—you'll create moments that matter . At PetSmart, we cherish diversity and the unique perspectives of our 50,000 associates, all united by a passion for pets.

We’re delighted you’re interested in joining our pack and helping us in our commitment to doing Anything for Pets, and the people who love them. We're excited to hear your story and learn more about you! Apply Now!

This listing is not an indication that the position is currently open or available. We are continually looking to build a strong network of talented candidates to join our organization and are always accepting applications. Feel free to contact your local PetSmart store to check on which roles they are actively hiring for.

This job summary is intended to describe the general nature and level of work associates / leaders assigned to this job perform. It is not intended to include all duties and responsibilities. You will be provided with a copy of a job description for the actual position you are hired into. This position is also eligible for benefits as described at

PetSmart is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law.

Applicants must be over the age of 18 (except in Montana or where otherwise required by local or state law)

For applicants in our Waterloo, San Francisco, or Los Angeles locations : Pursuant to the Waterloo and San Francisco Fair Chance Ordinance, as well as the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment, qualified applicants with arrest and conviction records in a manner consistent with the law.

Seniority level

Not Applicable

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail

Referrals increase your chances of interviewing at PetSmart by 2x

Store Management - Mall of San Juan, San Juan, PR

Assistant Store Manager - Plaza Carolina

Carolina, Puerto Rico $12.25-$12.25 5 months ago

Store Management - Plaza Del Sol, Bayamon, PR

Carolina, Carolina, Puerto Rico 1 month ago

Finish Line Macy's Store Management - Plaza Las Americas, San Juan, PR

San Juan, Puerto Rico $12.25-$12.25 5 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

J-18808-Ljbffr

Crear una alerta de empleo para esta búsqueda

Store Manager • Carolina, PR, United States

Ofertas relacionadas

Retail Store Manager (PR) Job at PetSmart Store Support Group, Inc. in Carolina

PetSmart Store Support Group, Inc.Carolina, PR, United States

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM!.At PetSmart, we’re more than just a company.We believe when our associates are happy and healthy, they can provide the best p...Mostrar másÚltima actualización: hace más de 30 días

Handyperson- Carolina

Mentor Technical GroupCarolina, Carolina, PR

Quick Apply

Realizar una amplia gama de tareas de reparación y mantenimiento como plomería, carpintería, electricidad básica, albañilería, enyesado e instalación de mobiliari...Mostrar másÚltima actualización: hace 24 días

JD Associate - Plaza Carolina, Carolina, PR

Finish Line Inc.05253 Plaza Carolina

At JD Finish Line, we’re not just selling products; we’re creating experiences.Our retail stores are a vibrant reflection of our brand’s passion for innovation and customer service.We’re on the loo...Mostrar másÚltima actualización: hace más de 30 días

Asociado Minorista (Jornada Completa) - Carolina, PR (Colobos Area) Job at Goodw

Goodwill de Puerto RicoCarolina, PR, United States

Asociado Minorista (Jornada Completa) - Carolina, PR (Colobos Area).Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features. Está buscando desarrollar sus habi...Mostrar másÚltima actualización: hace 12 días

Store Manager

Pep BoysCarolina, PR

Responsible for achieving expected sales goals across the service labor, parts, and fleet business and providing superior customer service through in-store execution of programs, initiatives and st...Mostrar másÚltima actualización: hace más de 30 días

DCH CAROLINA

ABMCarolina, PR,US

The Cleaner provides the cleaning and upkeep of an assigned area.ABM offers a comprehensive benefits package.For information about ABM’s benefits, visit | (Programa de Beneficios de ABM).Must be 18...Mostrar másÚltima actualización: hace 3 días

Telemarketing and Customer Service

jobtracksCarolina, PR

Telemarketing and Customer Service.Apply by Creating Your JobTracks Account.By clicking 'Submit' you are agreeing to JobTracks'. The Telemarketing and Customer Service is responsible for managing th...Mostrar másÚltima actualización: hace 13 días

HVAC Sales Representative

Kelly ServicesCarolina, PR, United States

Te sientes estancado? Pon tu carrera en movimiento con una gran y nueva oportunidad.Unete al equipo de Kelly® como Representante de Ventas Senior para trabajar en Carolina, PR.Salario / Tasa de Pago / ...Mostrar másÚltima actualización: hace 1 día

Subway - 73673-0 is hiring : Sandwich Artist in 00986

Subway - 73673-000986, PR, United States

As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things : .Providing an excellent Guest experience. Preparing and serving great food .Keeping restaurants clean and beaut...Mostrar másÚltima actualización: hace 6 días

JD Store Management - Plaza Carolina, Carolina, PR

Finish LinePlaza Carolina, Carolina, PR

JD Store Management - Plaza Carolina, Carolina, PR

JD Group05253 Plaza Carolina

Food Service Worker Lead - Lilly del Caribe- PR 1 Job at Aramark in Carolina

AramarkCarolina, PR, United States

Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .Select how often (in days) to receive an alert : . Title : Food Service Worker Lead - Lilly del Caribe- PR 1.As...Mostrar másÚltima actualización: hace 14 días

Sr. ERP Project Manager- Puerto Rico

GE Appliances, a Haier companyCarolina PR 1

At GE Appliances, a Haier company, we come together to make “good things, for life.As the fastest-growing appliance company in the U. We believe in the power of our people and in giving them the fre...Mostrar másÚltima actualización: hace 13 días

Construction Project Coordinator (3073)

CPMCarolina, PR, Puerto Rico

We are seeking an experienced and motivated.Construction Project Coordinator.This role is ideal for professionals with a background in. Civil, Mechanical, or Electrical Engineering (BSCE, BSME, BSEE...Mostrar másÚltima actualización: hace 10 días

Air Traffic Control Instructor at ZSU

SAICCarolina, PR, United States

Earnings received as an ATC Instructor, ATC Training Instructional Supervisor, or Contractor Site Supervisor working on this program are. Supplemental Annuity earnings limits for FERS retirees betwe...Mostrar másÚltima actualización: hace más de 30 días

Keyholder

TorridCarolina (Plaza Carolina), PR

At Torrid, we celebrate every shape, every size, and every curve of our customer.Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees...Mostrar másÚltima actualización: hace más de 30 días

PetSmart is hiring : Retail Store Manager (PR) in Carolina

MediabistroCarolina, PR, United States

Be among the first 25 applicants.PetSmart does Anything for Pets and Everything for You - JOIN OUR TEAM!.At PetSmart, we’re more than just a company. We believe when our associates are happy and hea...Mostrar másÚltima actualización: hace más de 30 días

MANAGER TRAINEE

AutoZoneCarolina, Puerto Rico, United States

The Manager in Training (MIT) position is expected to be a short-term transitional role that provides both work assignments and training opportunities to prepare MITs to be promoted into Retail / Com...Mostrar másÚltima actualización: hace más de 30 días