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System Engineer

System Engineer

Tata Consultancy ServicesSan Juan, PR
Hace más de 30 días
Descripción del trabajo
  • Provide onsite and desk side support services to end users.
  • Build, configure and troubleshoot Install “Gold” image on Customer Window PC,MAC devcie and laptop applications and hardware components.
  • Support meeting room environment and video conferencing.
  • Support printers, scanners, and other peripherals.
  • Support mobile devices, such as iPads, iPhones, and Android devices.
  • End-User Data back-up and restoration when required in the course of a service incident.
  • Smart hands support for data center equipment.
  • Replace defective components cards in data center equipment as advised by Tech Support ., Remove a module and replace it, reconnecting patch cables. Daily tape change in support of local Backup Routine in required sites.
  • Must have experience of using a Call Logging system.
  • Must have good working knowledge of Windows 7 / 10 and related Working knowledge of current and legacy hardware platforms. Experience with building, configuring, replacing, and troubleshooting PC and laptop hardware components.
  • Excellent hands-on experience in installation and troubleshooting DC equipment’s, Rack and Stack of the DC equipment / cable.
  • Bilingual - Proficient in English, Spanish.
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    Engineer • San Juan, PR

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