Healthcare Documentation Coordinator (Night Shift) - San Juan, PR Job at Optum i

Join to apply for the Healthcare Documentation Coordinator (Night Shift) - San Juan, PR role at Optum .

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. We foster a culture guided by inclusion, talented peers, comprehensive benefits, and career development opportunities. Join us to make an impact on the communities we serve and help us advance health worldwide. Caring. Connecting. Growing together.

This role is part of the Intake Operations team, covering areas like concurrent intake, appeals intake, and support services. As a Case Coordinator, you will be trained across these areas, stay current on process changes, and assist as needed. Your responsibilities include gathering data from client hospitals, managing documents in our database, and ensuring data accuracy and timeliness.

Work Schedule : Full-time (40 hours / week), with weekend and holiday shifts. Flexibility for overtime and various 8-hour shifts within 6 : 00 am - 12 : 00 am AST is required.

Primary Responsibilities

• Data entry into clinical databases for intake and appeals
• Accessing client clinical systems for data retrieval and entry
• Document management for retrospective appeals
• Providing case updates via telephone to clients and payors
• Maintaining document integrity and organization
• Communicating with teams, vendors, and support staff
• Monitoring workflow and adapting to priorities
• Performing additional duties as assigned

English proficiency assessment required post-application.

Required Qualifications

Preferred Qualifications

UnitedHealth Group is committed to diversity, equity, and inclusion, providing equitable healthcare and employment opportunities. We are a drug-free workplace requiring pre-employment drug testing.

Additional Details

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