Billing Representative

General Responsibilities

Do you want to be part of #TeamEvertec and join the #GeneracionNaranja?

Here we will tell you more

Be part of an environment where you can contribute with your creativity, knowledge, and skills. We are the #TechnologyofthePossible; together we can drive innovation and become leaders in the technology industry while creating exceptional experiences for our clients.

We are Evertec, a leading technology and transaction processing company with a presence in more than 11 countries and serving clients in 26 countries across Latin America and the Caribbean. Our main solutions include payment acquisition for digital commerce, transaction processing, and technological solutions for businesses.

Are you ready to shine?

As a Billing Representative your responsibilities will be :

• Billing and Invoicing : Prepare and process billing invoices, and credit memos accurately and in a timely manner. Review and verify billing data for completeness, accuracy, and compliance with established procedures. Customer Inquiries : Respond to customer inquiries related to billing. Resolve issues or discrepancies to ensure customer satisfaction and maintain positive relationships.
• Reporting : Prepare regular billing-related reports and analyze billing data to identify trends, provide insights to management to enhance billing processes and improve financial performance.
• Compliance : Ensure compliance with the department controls.
• Team Collaboration : Work closely with other departments, such as sales, customer support, and finance, to address billing-related matters and streamline cross-functional processes.
• Process Improvement : Identify opportunities to optimize billing procedures, enhance efficiency, and reduce errors. Suggest and implement process improvements to increase overall productivity.

Performs duties through methods and actions that are consistently ethical and in total compliance with the laws, applicable regulations, Code of Ethics, corporate policies and guidelines and rules of conduct. Completes corporate trainings and certifications intended for the detection and prevention of money laundering related activities and fraud, insider training and conflict of interest policies and procedures, as applicable.

Education and Experience Required

What you should bring :