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IT Support Contractor

IT Support Contractor

El ComebackSan Juan, Puerto Rico
Hace 22 días
Tipo de contrato
  • Quick Apply
Descripción del trabajo
  • Positions posted by El Comeback are done on behalf of companies that we support in their search for candidates.
  • Our partner,  Oxford Tutors is seeking a virtual IT Support Contractor to assist with ad hoc technical needs.

    Looking for a reliable, tech-savvy contractor who can support our growing team on an as-needed basis. This role is ideal for someone who enjoys problem-solving, troubleshooting, and implementing small systems improvements across platforms like Google Workspace, website builders, and internal operations tools.

    You'll serve as our go-to technical expert for occasional projects and one-off issues, jumping in when a task is beyond the scope of our internal team. This is a flexible, remote role with no fixed hours or minimum commitment, though we value responsiveness and clear communication.

    Key Responsibilities (as needed) :

    • Troubleshoot and resolve Google Workspace issues (alias management, email routing, permissions)
    • Assist with low-priority website updates and maintenance (Squarespace, Wix, etc.)
    • Provide guidance on improving workflow tools (Calendly, Zapier, spreadsheets, CRMs)
    • Support internal IT requests related to file systems, data access, and syncing
    • Help with occasional systems cleanup and organization (e.g., folder structures, permissions)
    • Provide general tech support for team members facing platform-specific issues
    • Requirements :

    • Demonstrated experience in IT support or systems administration (education or small business setting a plus)
    • Strong knowledge of Google Workspace, cloud storage, and virtual productivity tools
    • Comfort with light website editing and third-party platforms
    • Problem-solving mindset with a customer-service approach
    • Clear and timely written communication
    • Availability to respond within 24 hours to requests
    • English Fluency
    • U.S. work authorization required
    • Role Details :

    • Contractor (ad hoc project-based)
    • Fully virtual
    • Paid hourly per task or project, depending on the scope
    • Flexible, no fixed hours
    • About Oxford Tutors :

      Oxford Tutors USA is a bespoke education consultancy founded in 2005 with offices in New York City, Los Angeles, Hong Kong, and Puerto Rico. We specialize in academic mentorship, admissions strategy, and neurodivergence support. As a growing operation, we rely on thoughtful, proactive collaborators to help streamline and elevate our systems.

    • El Comeback is a non-profit program from ConPRmetidos that attracts and retains professional talent for Puerto Rico-based jobs. Register at elcomebackpr.org / registration-form to get matched with professional opportunities on the island.
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    Support • San Juan, Puerto Rico