Quality Associate

Job Summary

This role is essential in ensuring customer specifications and timelines are met and is accountable for in-process quality control services and support. The Quality Specialist role will be responsible for materials acceptance activities, provide additional quality inspection, quality control testing, sampling inspection and documentation control activities within the Quality team. Adhering to Good Documentation Process (GDP) is essential to maintain all documentation necessary to ensure conformity to specifications and traceability of records. The Quality Specialist will handle projects and tasks in support of product development and will play an active role to ensure products meet quality standards consistent with internal procedures and acceptance criteria, while meeting company and regulatory requirements.

Essential Duties and Responsibilities

• Provide guidance on documentation structures and format to ensure compliance to procedures, relevant regulations and standards
• Manage and maintain traceable, accountable, password protected, documentation system in compliance with Corporate guidelines.
• Inspects in-process production by confirming specifications, conducting Visual, Dimensional and Functional tests, and communicating required adjustments to required personnel. May lead the process for raw materials acceptance activities including issuance of Certificate of Compliance.
• Support batch release by completing batch card review and provide quality document control oversight on documentation and reports
• Approve batch records against approved specifications, quality standards, company procedures and regulatory filings for release of product to market
• Collaborate with teams on the development of product development DHF documents, specifically in regard to facilitating document control activities
• Contribute to and support the development of product development QMS procedures and work instructions
• Calibrates all equipment gauges, measuring devices, weighing devices and hand-held gauging devices.
• Identify, define, monitor, track, and report on documentation metrics (e.g., documentation release rates, documentation rejection rates, etc.)
• Responsible for identification, front line management and appropriate escalation of major and critical incidents.
• Generate associated OOS / Deviation / Non-Conformances
• Work collaboratively with internal customers to refine and optimize analysis and reporting criteria as well as manage expectations around analysis delivery timelines and output capabilities
• Leading the process of the approval of all graphic and label related raw material.
• Establish routine communication strategies for project tracking and prioritization
• Drive continuous quality improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste.
• Responsible for conducting Production floor GEMBA walks
• Compliance to all Environmental, Health and Safety regulations.
• Compliance to all company policies, procedures, and corporate policies.

Additional Responsibilities

Education

Work Experience

Preferred Knowledge, Skills and Abilities

License and Certifications

Travel Requirements

None : No travel required

Physical Requirements

Light-Exerting up to 20lbs / 9kg of force frequently, and / or negligible amount of force frequently constantly to move objects.

Additional Requirements

West embraces diversity and equality of opportunity. We foster an environment where all individuals are safe, treated fairly, valued and respected. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, disability status or other applicable legally protected characteristics. Where permitted by law, employment with West Pharmaceutical Services, Inc. or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of post-offer background screening and / or drug screening.