Empleos en San juan, puerto rico, us

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

If putting a smile on someone’s face puts one on yours, you belong on our team. Here at Optum Puerto Rico Operations, we’ve brought together teams of incredibly compassionate and absolutely positive people to help serve our members or providers when they reach out to us with questions. Your helpful personality combined with our support, training and development will ensure your success. This is no small opportunity. This is a chance to leverage your compassion for others and build a rewarding career.

Primary Responsibilities :

• Schedule and / or meet with internal customers to gather report requirements and data analysis needs
• Identify and / or create appropriate data sources, report metrics, and tools for providing required information according to clients' requests
• Demonstrate understanding of relevant software and databases. Maintain awareness of industry trends, best practices, relevant standards, and guidelines, and / or reporting applications
• Solves complex problems and / or conducts complex analyses
• Gather and analyze data from various sources to identify trends, patterns, and insights. Involves working with large datasets, using statistical and visualization techniques
• Create reports and dashboards that present data in a clear and meaningful manner. Includes designing and developing reporting templates, visualizations, and interactive dashboards to communicate key findings to stakeholders
• Automate and document report database processes and procedures to ensure business continuity in the generation of reports. Document processes, methodologies, and best practices
• Ensure the accuracy, integrity, and consistency of data used in reporting, validating data sources, conducting data audits, and implementing data cleansing and quality control processes
• Present findings, answer queries, and provide insights to support decision-making. Present, explain, and / or interpret reports and data to internal and / or external customers
• Propose and / or define long-term strategies for implementing process and / or reporting improvements
• ENGLISH PROFICIENCY & WRITTEN PROFICIENCY ASSESSMENT WILL BE REQUIRED AFTER APPLICATION

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as

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