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Empleos en San juan, san juan, puerto rico

Última actualización: hace 2 días
Customer Service Representative (Call Center)

Customer Service Representative (Call Center)

Oriental Financial Services LLCSan Juan, PR, US
Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer expe...Mostrar másÚltima actualización: hace 10 días
Representante de Servicio en Centro de Llamadas

Representante de Servicio en Centro de Llamadas

Target Human Resources SolutionsSan Juan, PR, USA
Nuestro cliente es líder en la industria de seguros.Están a tu lado, acompañándote para que avances con tranquilidad, contribuyendo al desarrollo de una sociedad más sostenible y solidaria.Desempeñ...Mostrar másÚltima actualización: hace más de 30 días
Valet Parking Supervisor - PR

Valet Parking Supervisor - PR

SP+San Juan, PR, US
SP+, a Metropolis company, is an artificial intelligence company for the real world.We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, mac...Mostrar másÚltima actualización: hace más de 30 días
Cleaner CDT Hoare

Cleaner CDT Hoare

ABM IndustriesSan Juan, PR, US
The Cleaner provides the cleaning and upkeep of an assigned area.ABM offers a comprehensive benefits package.For information about ABM’s benefits, visit. ABM Employee Benefits | Front Line Team Mem...Mostrar másÚltima actualización: hace 2 días
Call Center Agent (Full Time)

Call Center Agent (Full Time)

Adaptive TeamsSan Juan, San Juan, .PR
Adaptive Teams is proud to be part of a group of companies founded by Nate Ginsburg, built with a two-fold mission : to discover and empower amazing talent while building strong, connected communiti...Mostrar másÚltima actualización: hace 10 días
American English Linguistic Projects (Remote)

American English Linguistic Projects (Remote)

Sigma GroupSan Juan, San Juan, .PR
Help shape the future of ethical AI.With 30+ years of experience in the data annotation space, we support companies with the right mix of people, processes and technology to train smarter AI that s...Mostrar másÚltima actualización: hace 15 días
Community Specialist

Community Specialist

MarcoMKTSan Juan, San Juan, .PR
Quick Apply
Nuestro principal valor es ser Marco.Estamos comprometidos con los sueños y objetivos que compartimos.Buscamos siempre la excelencia y, guiados por la integridad, queremos hacer de esta empresa un ...Mostrar másÚltima actualización: hace 11 días
Cleaner Centro de Convenciones de Puerto Rico

Cleaner Centro de Convenciones de Puerto Rico

ABMOld San Juan, PR, United States
A tiempo parcial
The Cleaner provides the cleaning and upkeep of an assigned area.ABM offers a comprehensive benefits package.For information about ABM’s benefits, | Front Line Team Members | (Programa de Beneficio...Mostrar másÚltima actualización: hace más de 30 días
General Cleaner

General Cleaner

Diversified Maintenance Systems, LLCSan Juan, PR
For over 40 years, Diversified Maintenance Systems, LLC has been providing client-focused, quality maintenance solutions to facilities across the United States. We are a community of over 10,000 out...Mostrar másÚltima actualización: hace 24 días
Remote Entry Level Cryptocurrency Trading Job in San Juan, PR | Part Time

Remote Entry Level Cryptocurrency Trading Job in San Juan, PR | Part Time

Maverick FXSan Juan, PR
A tiempo parcial
Are you looking for a finance job? Top-ranked proprietary trading firm, Maverick Trading, is searching for entrepreneurially-minded, profit-driven people to be trained in the art and science of pro...Mostrar másÚltima actualización: hace más de 30 días
Senior Business Analyst | Corporate Strategy

Senior Business Analyst | Corporate Strategy

Popular BankSan Juan, PR
We are seeking a highly motivated Senior Business Analyst to join our Corporate Strategic Planning unit.Corporate Strategic Planning sits in the COO & Corporate Business Strategy group and oversees...Mostrar másÚltima actualización: hace 21 días
Room Attendant

Room Attendant

Hotel Rumbao, A Tribute Portfolio HotelHotel Rumbao, A Tribute Portfolio Hotel San Juan, PR
Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards. This description is a summary of primary respon...Mostrar másÚltima actualización: hace más de 30 días
Senior Electrical Engineer

Senior Electrical Engineer

Sargent & LundySan Juan, ,
This position will offer you the opportunity to work in a project team environment with other engineers and designers involved in the design, modification, and analysis of new and existing nuclear ...Mostrar másÚltima actualización: hace más de 30 días
LATAM-based Attorney Litigator| US Firm | Remote

LATAM-based Attorney Litigator| US Firm | Remote

RoverpassSan Juan, San Juan, .PR
Quick Apply
RoverPass, the ultimate reservation software, makes the reservation process easy to manage by streamlining your day-to-day operations and provides the most comprehensive set of campground managemen...Mostrar másÚltima actualización: hace 28 días
Sandwich Artist

Sandwich Artist

Subway - 58043-0San Juan, PR, US
As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things : .Providing an excellent Guest experience. Preparing and serving great food .Keeping restaurants cl...Mostrar másÚltima actualización: hace más de 30 días
Recepcionista - Carolina

Recepcionista - Carolina

SectorSixty6San Juan, PR
A tiempo completo
Brindar atención al personal interno y externo en sus requerimientos de información; mantener el control en la recepción de correspondencia. además de brindar apoyo en actividades administrativas e...Mostrar másÚltima actualización: hace más de 30 días
Cocinero

Cocinero

Dave & Buster's, Inc.San Juan, PR, US
Dave & Buster's is different from everywhere else.Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!.Dav...Mostrar másÚltima actualización: hace 23 días
HVAC Building Automation System Manager

HVAC Building Automation System Manager

Aireko Services & InstallationSan Juan, PR, US
Aireko Services & Installations the Building Automation System (BAS) Manager oversees the planning, installation, maintenance, and optimization of all building automation systems within our fac...Mostrar másÚltima actualización: hace más de 30 días
Store Associate - Shortage Control - Part-Time

Store Associate - Shortage Control - Part-Time

Burlington StoresSan Juan, PR, USA
As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trend...Mostrar másÚltima actualización: hace más de 30 días
LITERACY FACILITATOR

LITERACY FACILITATOR

Boys & Girls ClubSan Juan, PR, US
Full time - Hourly o Full time - Salary ü Part Time - Hourly.Work with youth and adults, including young adults who are out of school, to improve literacy and strengthen basic skills in intere...Mostrar másÚltima actualización: hace más de 30 días
Esta oferta de trabajo no está disponible en tu país.
Customer Service Representative (Call Center)

Customer Service Representative (Call Center)

Oriental Financial Services LLCSan Juan, PR, US
Hace 10 días
Descripción del trabajo

Are you passionate about customer service? Join our Team, we have several Associate, Retail Channels (Call Center) opportunities to serve our customers while providing a best-in-class customer experience and building loyalty. You may work from our Contact Center in Minillas (Bayamon) or Oriental Center (San Juan) Puerto Rico.

The Associate, Retail Channels (Call Center), provides prompt, courteous, efficient, and best-in-class customer experience with precision and accuracy adhering to existing, operational, and security practices and procedures established.

MAJOR DUTIES & RESPONSIBILITIES :

  • Delivers a unique customer experience utilizing effective questioning and active listening skills to anticipate and determine customer needs ensuring a high level of satisfaction in adherence to established policies and procedures.
  • Educate customers on digital channel solutions and self-service applications available for their accounts.
  • Receives and channels a variety of customer inquiries through our call center to provide service, support, and provide expert advice regarding our products including referring customers to other divisions.
  • Ensures and promotes that all transactions and inquiries are managed within our compliance and regulatory standards.
  • Promotes and provides information on the bank's products, services, and channels. Identifies cross-selling opportunities and refers the customer to the appropriate sales team member.
  • Receives, records, and channels claims, and inquiries from customers or potential customers and provides applicable guidance.
  • Documents calls and service inquiries in existing bank systems and applications.
  • Escalates and refers customer matters to next-level management or appropriate operational areas.
  • Consistently provides the customer with a high level of quality service.
  • Provides support and services to internal customers and colleagues as required.
  • Performs other duties as assigned.

EDUCATION AND EXPERIENCE :

  • Associate or Bachelor's degree in Business Administration or related field required.
  • One (1) year of customer service, call center, or sales experience required. Retail environment preferred. An equivalent combination of education and experience may be considered.
  • Excellent customer service, interpersonal, problem-solving, and documentation skills are required both verbal and written.
  • Requires good telephone etiquette, listening, and communication skills.
  • Understanding of banking or financial products and services preferred.
  • Detail oriented and able to manage multiple priorities required.
  • Computer proficiency is required. Knowledge of MS Office and other business applications required.
  • Bilingual (English and Spanish required).
  • Availability to work any day of the week based on the established hours of operations, plus flexibility to work overtime according to business needs is required.
  • Oriental is an Equal Opportunity Employer (EEO Employer / Affirmative Action for Females / Disabled / Veterans)

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