Financial Aid Representative
PR - San Juan
Pay Rate : $ per hour
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Job Description :
We are looking for a highly qualified candidate with experience in banking or cooperatives, and a strong educational background in Business Administration or Accounting, to join our team as a Financial Aid Representative. The successful candidate will assist students with financial aid processes and provide exceptional customer service.
Responsibilities :
Assist students in understanding and completing financial aid applications and documentation.Provide excellent customer service to students and families, addressing their questions and concerns regarding financial aid.Offer advice and guidance on financial aid options, budgeting, and managing educational expenses.Ensure accurate and timely processing of financial aid forms and maintain up-to-date records.Stay informed about and ensure compliance with federal, state, and institutional financial aid regulations and policies.Prepare and analyze reports on financial aid distributions and student accounts.Work closely with other departments, such as admissions and finance, to coordinate efforts and ensure a seamless experience for students.Conduct financial aid workshops and presentations to educate students and families about available resources and application processes.Requirements :
Bachelor's degree or Associate degree in Business Administration, Accounting, or a related field.Proven experience in banking, cooperatives, or a related financial environment.Strong understanding of financial aid processes and regulations.Excellent communication and interpersonal skills.Availability to work in the office in the metro area 2 or 3 times per week the rest of the time remotely.Bilingual (english, spanish).By clicking 'Submit' you are agreeing to JobTracks'By clicking 'Submit' you are agreeing to JobTracks'