Talent.com
Esta oferta de trabajo no está disponible en tu país.
Front Desk Receptionist

Front Desk Receptionist

Trilogy Spa HoldingsCarolina, PR
Hace más de 30 días
Descripción del trabajo

Benefits :

  • 401(k) matching
  • Employee discounts
  • Paid time off

Company Overview

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals.

Trilogy inspires those who provide, “Flawless service : Every Guest, Every day.”

We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team!

Job Summary

The Front Desk Receptionist is responsible for providing guests with comprehensive and professional guidance regarding spa procedures and services, as well as booking all spa treatments, retail sales, and checking in and checking out all guests in a professional manner. Must have excellent communication skills, problem-solving skills and maintain a high level of customer service standards. Must have the ability to communicate with others, while maintaining the highest level of professionalism at all times.

Responsibilities

  • Understand and abide by Trilogy and Well & Being Spa policies and procedures.
  • Provide guests with a thorough and knowledgeable understanding of all spa services.
  • Responsible for booking all spa and / or salon appointments accurately.
  • Selling and up-selling products to clients.
  • Completing all necessary opening and closing duties.
  • Demonstrate respect, sensitivity and concern for guests needs with a professional and pleasant manner.
  • Provide spa guests with a tour of spa facilities, when needed.
  • Interact cooperatively with and with consideration towards guests and co-workers.
  • Anticipate guest’s needs and adhere to Spa and Trilogy’s standards for guest service, including FORBES 5 Star Standards.
  • Communicates guest problems or complaints to the Spa Manager on Duty.
  • Maintain safety and sanitation standards.
  • Decisions of a broad nature are made in accordance with general policy and procedures.
  • Qualifications

  • Must have a High School diploma or equivalent.
  • Must have a minimum of 1-3 years experience in customer service, spa, hospitality, sales and / or retail.
  • Must have at least 1 year of luxury retail sales experience.
  • Candidate must be authorized to work in the US.
  • Must be knowledgeable of all spa and salon treatments, and have the ability to explain services in detail to guests.
  • Must be sales-driven, and have a customer service-oriented personality, as position requires making spa / product recommendations and selling of products and services.
  • Must have ability to multi-task, and work in a fast-paced, high-volume environment, while maintaining professionalism.
  • Must have a polished appearance (willing to cover any visible tattoos or facial piercings during shift hours). Only natural hair colors accepted, unless approved by Spa Manager. Nails must be kept short and clean; neutral polishes only.
  • Must have a flexible schedule, including days, nights, holidays, and weekends.
  • Must be able to stand for long periods of time.
  • Must be polished, professional, and have a strong command of both written and verbal English.
  • Must be organized, proactive, and possess a strong attention to detail.
  • Must be proficient in Microsoft Office; Booker, Book4Time, Spa Soft preferred.
  • Benefits / Perks

  • Medical, Dental and Vision (Full-Time Employees only)
  • 401K Matching
  • PTO – Paid / Holiday Time Off
  • VTO – Voluntary Time Off
  • Discounts on Retail Products and Spa Services
  • Compensation : $12.00 per hour + Gratuity Pool + Retail Commission Compensation : $12.00 per hour

    Trilogy Spa Holdings is a boutique spa management company dedicated to creating and operating the most innovative, service-centric and performance-optimized branded spas in the hospitality industry. Built on a foundation of experienced spa operators and hospitality industry veterans, Trilogy is the critical management link between hospitality companies and spa brands. Trilogy utilizes luxury beauty brands and owned brands to ensure each property is unique.

    Crear una alerta de empleo para esta búsqueda

    Desk • Carolina, PR

    Ofertas relacionadas
    Asociado de Front Desk

    Asociado de Front Desk

    Crunch - PonceCarolina, PR
    El Asociado de “Front Desk” es la persona que ofrece la bienvenida al club y despide a todos los socios e invitados.Contesta las llamadas telefónicas. Provee asistencia y contesta preguntas de las o...Mostrar másÚltima actualización: hace 17 días
    Asesor de servicio

    Asesor de servicio

    jobtracksRio Piedras, PR
    Apply by Creating Your JobTracks Account.By clicking 'Submit' you are agreeing to JobTracks'.Estará encargado de trabajar con la resolución de casos, atender llamadas y asistir al cliente con sus p...Mostrar másÚltima actualización: hace 14 días
    Greeter / Counter Desk Attendant

    Greeter / Counter Desk Attendant

    Bowlero corporationPUERTO NUEVO, Puerto Rico
    At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand.Greeter / Counter Desk Attendant.Start making your own luck today!. Applicants must be at least 18 years of age to...Mostrar másÚltima actualización: hace 14 días
    Receptionist (Regular)

    Receptionist (Regular)

    Firma de Reclutamiento en PRSan Juan, Puerto Rico, United States
    Grado Asociado en Administración de Oficinas o al menos 2 años de estudios universitarios.Mínimo 1 año de experiencia en funciones similares. Dominio de español e inglés (oral y escrito).Conocimient...Mostrar másÚltima actualización: hace más de 30 días
    Front Desk Agent

    Front Desk Agent

    Hyatt Regency Grand Reserve PRRío Grande, Río Grande, Puerto Rico
    Responsible for executing the check-in and check-out procedures for guests, according to the hotel's quality standards, policies, and procedures. Properly and timely records all charges and credits ...Mostrar másÚltima actualización: hace más de 30 días
    IT Systems Administrator

    IT Systems Administrator

    Advantage Life Insurance00918, PR, US
    To provide technological support to the company.To manage the firms third-party help desk and ensure problems are addressed promptly, providing support and guidance as necessary, while keeping mana...Mostrar másÚltima actualización: hace 14 días
    Hotel Front Desk Agent

    Hotel Front Desk Agent

    HighgateCarolina, PR
    The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue ...Mostrar másÚltima actualización: hace 3 días
    Receptionist

    Receptionist

    Bio-Nuclear of Puerto Rico00924, PR, US
    Performs administrative and customer service tasks, primarily handling the flow of phone calls and visitors.ESSENTIAL DUTIES AND RESPONSIBILITIES. Answer all incoming calls through the phone system ...Mostrar másÚltima actualización: hace 24 días
    Patient Care Technician

    Patient Care Technician

    TRC Total Renal Care IncSan Juan Dialysis
    Rowe Ave, Farmington, New Mexico, 87402-3013, United States of America.DaVita is seeking a Patient Care Technician who is looking to give life in an outpatient dialysis center.You can make an excep...Mostrar másÚltima actualización: hace 13 días
    Full-Stack Developer IONIC Expert & UX / UI Specialist (Web & Mobile) - San Juan,

    Full-Stack Developer IONIC Expert & UX / UI Specialist (Web & Mobile) - San Juan,

    Mediabistro00927, PR, United States
    At Medido Health, we dont just build softwarewe transform healthcare.We combine two of the fastest-growing industries : Technology and Healthcare. Our mission is to create secure, intelligent platfor...Mostrar másÚltima actualización: hace 21 días
    Retail Shortage Control - Part Time

    Retail Shortage Control - Part Time

    Burlington StoresCarolina, PR, USA
    As a Shortage Control Associate (SCA), your role directly impacts the store's security and the overall shopping experience for our customers. By exhibiting command presence, knowledge of theft trend...Mostrar másÚltima actualización: hace 14 días
    Extra Room Attendant

    Extra Room Attendant

    FAIRMONTCarolina, Carolina, Puerto Rico
    The Fairmont El San Juan Hotel Extra Room Attendant is responsible for the overall cleanliness and sanitization of rooms, restaurant, casino, public areas, offices, front and back of the hous...Mostrar másÚltima actualización: hace 4 días
    Full-Stack Developer IONIC Expert & UX / UI Specialist (Web & Mobile) - San Juan,

    Full-Stack Developer IONIC Expert & UX / UI Specialist (Web & Mobile) - San Juan,

    Medido Health00927, PR, United States
    At Medido Health, we dont just build softwarewe transform healthcare.We combine two of the fastest-growing industries : Technology and Healthcare. Our mission is to create secure, intelligent platfor...Mostrar másÚltima actualización: hace 21 días
    PCI Help Desk Level II

    PCI Help Desk Level II

    General Investment LLC00926, PR, US
    Provide expert customer support for PCI compliance and data security, managing service requests, guiding customers on PCI Portal usage, and ensuring adherence to PCI DSS standards.Work collaborativ...Mostrar másÚltima actualización: hace 4 días
    Service Manager

    Service Manager

    Texas RoadhouseCarolina, PR
    Love your job at Texas Roadhouse! Join our family and take pride in your work! Texas Roadhouse is looking for a legendary Service Manager. As a Service Manager, you would oversee all Front of House ...Mostrar másÚltima actualización: hace más de 30 días
    Work From Home Customer Service / Flexible Schedule / Weekly Pay

    Work From Home Customer Service / Flexible Schedule / Weekly Pay

    Omni InteractionsCarolina
    Please apply from a laptop or desktop.Omni Platform Overview - Click to download & review BEFORE starting your application!. Gain experience in different industries.As a contractor, you'll interact ...Mostrar másÚltima actualización: hace más de 30 días
    Guest Service Agent - Hampton Inn & Suites San Juan

    Guest Service Agent - Hampton Inn & Suites San Juan

    HiltonHampton Inn & Suites San Juan Puerto Rico, Carolina, Puerto Rico, US
    Guest Service Agent - Hampton Inn & Suites San Juan(.Hampton Inn & Suites San Juan Puerto Rico6530 Isla VerdeCarolina#00979. A Guest Services Agent is responsible for greeting and registering guests...Mostrar másÚltima actualización: hace 4 días
    Specialist I, Technical Support

    Specialist I, Technical Support

    Payroc00926, PR, US
    Specialist I, Technical Support.We are looking for a dedicated Specialist I, Technical Support to join our Customer Success Department and serve as the primary contact for new and existing merchant...Mostrar másÚltima actualización: hace 4 días