Full Time Bank Representative - Región Metro (Guaynabo, San Juan & Trujillo Alto)

Regular Positions

Full Time 30 hours

General Description

Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions.

Essential Duties and Responsibilities

Provides exceptional customer service by assisting clients with their bank transaction such as: receiving checks and cash for deposit, verifies amount, and examines checks for endorsements, place holds on accounts for uncollected funds. Explains, promotes, sells products or services such as traveler’s checks, money orders, and cashier's checks. Promotes cross selling of our products and services. Accepts utility bills and loan payments. Completes all transactions according to banking regulations, including BSA/AML, and other corporate guidelines or procedures.

Education

24 bachelor's degree credits approved or equivalent combination of education and experience.

Educational background in Business Administration or related fields (preferred).

Experience

Two years of experience in customer services, sales, cash handling or related experience.

Other Qualifications

• Ability to stand for long periods of time.
• Physical effort: Able to lift up to 50-pounds bags of coins.
• Willingness to serve the client.
• Ability to identify the client’s problems and necessities in order to offer different alternatives and solutions.
• Excellent interpersonal skills and be able to work in groups.
• Ability to manage difficult situations with clients.
• Communication skills in both spoken and written English and Spanish.
• Ability to establish priorities and work with multiple tasks at the same time.
• Ability to work under pressure and meet deadlines.
• Flexibility to work extended hours, holidays and travel if necessary.
• Computer skills.

Values

1. Passion for People3. Succeed Together2. Own Every Moment4. Build the Future

Additional Information

In order to be considered for this position, you must have the availability to complete a full-time training (in our training facilities in San Juan, PR) for a period of 18 business days. Trainings start on August 2025.

Important: The candidate must provide evidence of academic preparation or courses related to the job posting, if necessary.

ABOUT US

Popular is Puerto Rico’s leading financial institution and have been evolving since it was founded over a century ago. From a small bank it has developed into a large corporation that offer a wide variety of services and financial solutions to our customers, with presence in the United States, the Caribbean and Latin America.

As employees, we are dedicated to making our customers dreams come true by offering financial solutions in each stage of their life. Our extensive trajectory demonstrates the resiliency and determination of our employees to innovate, reach for the right solutions and strongly support the communities we serve; therefore, we value their diverse skills, experiences and backgrounds.

We reaffirm our commitment to always offer essential financial services and solutions for our customers and communities, including during emergency situations and/or natural disasters. Popular’s employees are considered essential workers, whose role is critical in the continuity of these important services even under such circumstances. By applying to this position, you acknowledge that Popular may require your services during and immediately after any such events.

Are you ready for a rewarding career?

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