Field Clinical Specialist TAVI (Based in Puerto Rico)

Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

How you´ll make an impact

Develops clinical education materials in connection with clinical investigations. Provides expertise and clinical insights on the device, procedure and protocol throughout the life cycle of the clinical investigation.

Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs

Interact with KOL and proctors

Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.

Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.

Business Intelligence

Educate and train physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and / or coordinating one-on-one ad hoc training sessions and in-service structured education programs.

Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.

Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management

Responsible for upselling in key strategic accounts working in conjunction with Business Managers

Validate software and hardware updates in the field as applicable

Learns the product(s), physiology, anatomy, applications of the market and Edwards Lifesciences

Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.

Other incidental duties

What you will need

3 years of previous related medical device and / or clinical experience required.

Bachelor's Degree in related field.

Training experience in clinical / technical environment Preferred

Bilingual (Spanish and English)

What else will help you

Proven expertise in MS Office Suite and ability to operate general office machinery

Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills

Good problem-solving and critical thinking skills

Moderate knowledge and understanding of cardiovascular science

Moderate understanding of cardiovascular anatomy, pathology and physiology

Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting

Ability to manage confidential information with discretion

Strict attention to detail

Ability to interact professionally with all organizational levels

Ability to manage competing priorities in a fast paced environment

Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects

Ability to build productive internal / external working relationships

Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence / control

Edwards is an Equal Opportunity / Affirmative Action employer including protected Veterans and individuals with disabilities.

COVID Vaccination Requirement

Edwards is committed to protecting our vulnerable patients and the healthcare providers who are treating them. As such, all patient-facing and in-hospital positions require COVID-19 vaccination. If hired into a covered role, as a condition of employment, you will be required to submit proof that you have been vaccinated for COVID-19, unless you request and are granted a medical or religious accommodation for exemption from the vaccination requirement. This vaccination requirement does not apply in locations where it is prohibited by law to impose vaccination.