Warehouse Operations Coordinator I

Overview

When you think of InComm Payments, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be a team of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

InComm Payments works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. InComm Payments is highly focused on our people and their growth, and we work hard to make a career at InComm Payments meaningful and rewarding. We value innovation, quality, passion, integrity, and responsibility in all that we do, and we are looking for great people to join our team as we move forward towards a very bright future.

You can learn more about InComm Payments by visiting our Website or connecting with us on LinkedIn, YouTube, Twitter, Facebook, or Instagram.

About This Opportunity

Under the general supervision of the Tech Support Supervisor, the Warehouse Operations Coordinator I, is responsible for receiving merchandise, unloading or unpacking it, marking it with codes to be identified, stocking shelves, and helping sales representatives and merchandisers place orders. Also, assist in other duties of the department not related to warehousing.

Responsibilities

• Terminal & POSA Cards Warehousing Logistic.
• Accept delivered packages and ensure proper amount is inside.
• Unload merchandise.
• Mark items with identifying codes, such as price, stock, or inventory control codes.
• Stock shelves with unpacked items.
• Ensure label is clear and visible.
• Prepare merchandise for shipment.
• Replenish inventory.
• Replace damaged or missing products.
• Work with salespeople on inventory and orders.
• Assist on Terminal inventory management.
• Weekly InComm Fleet Car inspections.
• Per the supervisor request, assist on Tech Support Merchants’ calls
• Assist on the Tracking of repairs to terminals, maintaining transit control.
• Assist on the process of claims and damaged cards
• Prepare warehouse reports requested by its supervisor.
• Maintains confidentiality of all InComm information. It is required that the confidentiality of product providers, merchants, and company information be maintained. Any breach of customer or company information will not be tolerated.

Qualifications

▪Bachelor’s degree or equivalent with a minimum of 2 years of Computer Science or Customer Service experience preferred

▪Customer Service oriented

▪Computer skills : working knowledge of Microsoft Windows, Excel and Word

▪Excellent communication skills – complete oral and written understanding of the Spanish and English language.

▪Available to travel outside or Puerto Rico for training purposes or to attend any official activity.

▪Maintains a high level of professionalism always in the work environment. This includes but is not limited to personal attire and daily interaction with customers, co-workers, management and other business contacts.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

InComm Puerto Rico. Inc. is an Equal Opportunity Employer and does not discriminate based on sex, age, nationality, race, color, marital status, social conditions, veteran, physical or mental handicap, political or religious beliefs. The information herein has been designed to provide the general work nature and the physical effort and environmental conditions that usually prevail in the specific classification. It does not pretend to be an exhaustive inventory of all the duties, tasks and responsibilities required to the employee.

#LI-LW1

▪Bachelor’s degree or equivalent with a minimum of 2 years of Computer Science or Customer Service experience preferred

▪Customer Service oriented

▪Computer skills : working knowledge of Microsoft Windows, Excel and Word

▪Excellent communication skills – complete oral and written understanding of the Spanish and English language.

▪Available to travel outside or Puerto Rico for training purposes or to attend any official activity.

▪Maintains a high level of professionalism always in the work environment. This includes but is not limited to personal attire and daily interaction with customers, co-workers, management and other business contacts.

InComm Payments provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

InComm Puerto Rico. Inc. is an Equal Opportunity Employer and does not discriminate based on sex, age, nationality, race, color, marital status, social conditions, veteran, physical or mental handicap, political or religious beliefs. The information herein has been designed to provide the general work nature and the physical effort and environmental conditions that usually prevail in the specific classification. It does not pretend to be an exhaustive inventory of all the duties, tasks and responsibilities required to the employee.

#LI-LW1