Focusing on client satisfaction, the full-time Director of Operations will oversee and direct activities across multiple campaigns while managing Operations Managers and staff in a remote environment. Key responsibilities Oversee daily operations, ensuring effective communication between staff and senior management Develop and implement individual and team goals to meet operational objectives Guide Operations Managers in achieving team and individual performance targets Required qualifications At least 3 years of experience in a related field, preferably at the Director or VP level in BPO Autonomous Vehicle Operations Strong proficiency in Google Suite applications Proven track record of exceeding operational targets Ability to build productive business relationships with clients Flexibility to travel as needed
Director of Operations • Bayamon, Puerto Rico, United States
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