Account Director

Leading and expanding strategic client relationships, the full-time Account Director will drive client satisfaction, manage large-scale initiatives, and collaborate cross-functionally to deliver impactful solutions in a remote environment. Key responsibilities Manage a portfolio of high-value enterprise accounts to ensure satisfaction, retention, and growth Oversee IT projects and enhancements, coordinating engagement across multiple internal teams to meet client expectations Conduct annual account reviews and prepare Quarterly Business Review presentations to communicate program performance and strategic initiatives Required qualifications High School Diploma or equivalent required; Bachelor's degree preferred 7-10 years of experience in account management or related strategic client-facing roles Healthcare experience strongly preferred Proven experience managing enterprise-level or complex client relationships Expertise in Microsoft Office Suite, Google Apps, Salesforce, and project tracking software