Customer Care Representative

Working remotely in Texas, the full-time 2nd Shift Customer Care Representative will manage inbound calls from members, clients, and facilities, handling 60-80 calls daily while providing personalized assistance and support. Key responsibilities Handle a variety of inbound calls, addressing inquiries and providing assistance to members and clients Progressively manage more complex tasks as skills develop, ensuring high-quality customer service Maintain a quiet and distraction-free workspace to facilitate effective communication Required qualifications Must currently reside in Texas 1 year of call center experience 6 months of customer service experience Basic typing and computer skills with excellent navigational abilities High-speed internet access with specified minimum upload and download speeds