Managing a portfolio of strategically complex client relationships, the full-time Senior Account Manager will oversee digital marketing strategies, lead client interactions, and drive retention and expansion initiatives while working remotely. Key responsibilities Serve as the primary strategic point of contact for a portfolio of clients, owning the health and direction of each relationship Lead Quarterly Business Outlooks (QBOs) and deliver data-backed recommendations to clients Provide structured mentorship to Account Managers and Coordinators, setting best practices and fostering team development Required qualifications 6+ years in a client-facing role with a proven track record of managing high-volume portfolios 5+ years of digital marketing experience, including paid search, paid social, display, and geofencing Experience working in a fast-paced agency environment Demonstrated success leading Quarterly Business Reviews or equivalent executive-level client presentations Strong leadership and mentorship skills with a focus on developing others
Senior Account Manager • Bayamon, Puerto Rico, United States