Technical Program Manager

Owning the delivery of complex, high-value programs for major US utility customers, the full-time remote Technical Program Manager will manage end-to-end program execution, build trusted relationships with stakeholders, and drive change through technology adoption and process improvement. Key responsibilities Lead the end-to-end delivery of a portfolio of complex enterprise programs, ensuring timely execution and adherence to scope and quality standards Act as the primary point of contact for customer program teams and executive sponsors, fostering trusted relationships at all levels Implement program governance, including status reporting and decision logs, while coordinating across Customer Success, Product, and Engineering teams Required qualifications 5+ years of experience in technical program or project management with a focus on complex enterprise software, data, or infrastructure programs Proven customer-facing experience, adept at engaging with senior stakeholders and building lasting trust Demonstrated ability to deliver multi-stakeholder programs on time and to high standards Technical proficiency to engage with engineers on data pipelines, integrations, and cloud platforms; familiarity with Python or SQL is highly regarded Experience in utilities, energy, GIS, or LiDAR is a plus but not essential