Leading the development of a comprehensive Anti-Fraud Program, the full-time Technical Program Manager will manage cross-functional initiatives, coordinate fraud investigations, and report on fraud KPIs in a hybrid work environment. Key responsibilities Define and oversee the cross-functional Anti-Fraud Program, including governance and decision rights Manage detection and response strategies for various types of fraud targeting both products and internal assets Run incident-response processes and serve as a liaison for law enforcement on fraud-related matters Required qualifications 5+ years of experience in fraud management, financial crime, or a related field, with at least 1-2 years in a leadership role Experience in a SaaS, marketplace, fintech, or payments environment with a strong understanding of payment-fraud mechanics Proven ability to lead cross-functional initiatives and influence stakeholders across various departments Strong analytical skills with the ability to translate data findings into executive-level reporting Sound judgment in handling confidential and sensitive matters
Technical Program Manager • Bayamon, Puerto Rico, United States
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