Remote Customer Service Representative

Seeking ambitious individuals, the part-time Remote Customer Service Representative will assist customers with inquiries, recommend additional products and services during calls, and ensure accurate documentation of account information while working from home. Key Responsibilities Proactively discuss and recommend additional products and services to customers during qualified calls Assist customers with inquiries and concerns while ensuring accurate account documentation Adhere to State and Federal regulations and achieve Quality Assurance goals Required Qualifications One to two years of experience in a call center environment is preferred High School diploma or equivalent is required Proficiency with Microsoft applications and ability to learn new software Effective call handling skills and high levels of professionalism Strong focus on exemplary shift attendance