Senior AI Engineer

As the first engineer on the AI-Native Services team, the full-time remote Senior AI Engineer will spearhead the development of AI-driven business solutions, focusing on building and operating production agents, collaborating with design customers, and establishing evaluation processes. Key responsibilities Build and operate production agents and workflows, ensuring seamless orchestration and data integration Collaborate with design customers to map workflows and develop solutions based on live data Establish evaluation frameworks, including datasets, monitoring, and incident management to enhance agent performance Required qualifications Experience building and operating at least one AI agent or agentic workflow in a production environment Strong engineering judgment in models, APIs, data integrations, and observability Direct experience working with customers on discovery, implementation, or incident resolution Ability to break down complex workflows into deterministic steps and define testing processes Familiarity with regulated domains (e.g., payroll, payments) is a plus