Systems Engineer

Job duties and responsibilities:

• Pre-sales - assist in qualifying sales leads from a technical standpoint.

• Sales calls - be the main technical resource on sales calls and answer/ educate the customer on issues ranging from features, specifications and functionality to integration.

• Conversant with networking applications and solutions.

• Post-sales - be the lead technical contact for identified accounts for technical issues and will work closely with the technical support team and engineering to answer, elevate and resolve customer's technical issues.

• Provide assistance to identified customers with post-sales training.

• Required to be in Puerto Rico - San Juan.