Housekeeping - Runner Overnight - Condado Vanderbilt Hotel

The Condado Collection

The Condado Collection is a collection of hospitality properties in Puerto Rico, from classic and modern luxury hotels to restaurants and entertainment.

The Condado Vanderbilt is the standard of excellence for luxury resorts in San Juan and the Caribbean. Originally built in 1919, and restored to its distinguished grandeur, it offers unsurpassed gastronomy, exquisite rooms and suites, and personalized service. Our goal is to create experiences and inspire journeys not only for our guests but also for our workforce. We trust that our team members are the key to providing passionate and authentic service. Let's build a collection of memories together!

Key Responsibilities

• Welcome and recognize all guests according to company standards, anticipate and meet guest service needs, and thank guests with sincere appreciation.

• Deliver any guest requests directly to their room.

• Perform other miscellaneous duties as requested by the supervisor.

• Maintain and clean all equipment used.

• Consult with the supervisor to determine if special situations are present to give them immediate attention.

• Anticipate and communicate replenishment needs.

• Know the steps of room service, including the preparation of amenities and other related tasks.

• Ensure to meet expectations and quality standards.

• Be informed about daily hotel operations, review daily event sheets, announcement boards, and be aware of all changes, new procedures, and events.

• Perform other reasonable job duties as requested by supervisors.

• Ensure that the uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.

• Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe working conditions to the supervisor.

• Complete safety training and certifications.

• Develop and maintain positive working relationships with others, support the team to achieve common goals.

Qualifications

• Hospitality oriented.

• Ability to bend, squat, stretch, and lift up to 50 pounds.
• Availability to work night shifts, rotating shifts, weekends, and holidays.
• Flexibility to work different shifts, including weekends and holidays.

• Capable of handling difficult situations effectively.

• Capable of working quickly and efficiently, especially under pressure.

• Willing and able to perform basic cleaning tasks.

• Must possess good communication skills in Spanish and English.

Benefits

• 401(k) Plan

• Employer Contribution to 401(k)

• Medical Insurance

• Vision Insurance

• Dental Insurance

• Life Insurance

• Paid Holidays

The Condado Collection is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive and people-focused culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered by applicable law.