Administrator III Sales Support

Administrator III, Sales Operations

El equipo de Ventas de TransUnion es responsable de impulsar el crecimiento del negocio mediante la gestin efectiva de clientes, oportunidades comerciales y relaciones estratgicas. Esta funcin trabaja en estrecha colaboracin con Finanzas, Operaciones y otras reas clave para garantizar la ejecucin eficiente de los procesos comerciales y una experiencia de alto nivel para clientes internos y externos. El equipo contribuye directamente a la misin de TransUnion de ofrecer informacin confiable, anlisis de datos y soluciones que permitan a las organizaciones tomar decisiones con confianza. La lnea de reporte especfica requiere validacin.

This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview and Core Responsibilities

• Brindar soporte administrativo, operativo y analtico al equipo de Ventas para garantizar la ejecucin eficiente de los procesos comerciales.
• Colaborar con equipos multifuncionales, incluidos Ventas, Finanzas, Operaciones y otras reas de negocio, para apoyar la ejecucin de iniciativas comerciales.
• Mantener informacin precisa y actualizada en Salesforce u otras herramientas CRM para respaldar la gestin efectiva de clientes, oportunidades y actividades comerciales.
• Apoyar procesos relacionados con cuentas, cotizaciones, contratos, precios, facturacin y seguimiento comercial, segn corresponda.
• Preparar, analizar y distribuir reportes comerciales que faciliten la toma de decisiones basada en datos.
• Atender solicitudes de clientes internos y externos, asegurando altos niveles de servicio, precisin y cumplimiento de plazos.
• Identificar oportunidades de mejora continua en procesos de soporte comercial y contribuir a la implementacin de prcticas ms eficientes.
• Gestionar mltiples tareas, prioridades y fechas lmite en un entorno dinmico y de ritmo acelerado.
• Manejar informacin confidencial y sensible con integridad, discrecin y profesionalismo.
• Contribuir al xito del negocio mediante una ejecucin consistente, precisa y orientada al cliente.

Required Knowledge and Experiences

• Licenciatura en Administracin de Empresas, Mercadotecnia, Finanzas o un campo de negocios relacionado; tambin se podr considerar experiencia equivalente.
• Mnimo 5 aos de experiencia profesional en funciones relacionadas con soporte comercial, operaciones, servicio al cliente, administracin de cuentas o reas afines.
• Dominio avanzado de ingls y espaol, tanto verbal como escrito, para comunicarse efectivamente con equipos y grupos de inters internos y externos.
• Conocimiento de procesos comerciales, gestin de datos, coordinacin multifuncional y seguimiento operativo para apoyar resultados de negocio.
• Slidas habilidades de organizacin, atencin al detalle, anlisis, resolucin de problemas, comunicacin interpersonal y gestin de prioridades.

Habilidades tcnicas requeridas

• Dominio de Microsoft Office, incluyendo Excel, Word, PowerPoint y Outlook.
• Experiencia prctica utilizando Salesforce (Customer Relationship Management, CRM) o herramientas similares de gestin de relaciones con clientes.
• Conocimiento funcional de Ariba o plataformas comparables de compras, gestin de proveedores o administracin de procesos relacionados.
• Capacidad para analizar datos, preparar reportes, organizar informacin y apoyar decisiones comerciales basadas en datos.
• Habilidad para trabajar con mltiples sistemas empresariales, herramientas de colaboracin y plataformas de gestin de informacin.

Tambin se buscan las siguientes habilidades. Ya sea que se dominen o estn en desarrollo, se apoya el crecimiento profesional en:

• Experiencia previa en roles de Sales Support, Sales Operations, Account Support o Customer Support.
• Experiencia apoyando cuentas clave, clientes corporativos o clientes empresariales.
• Conocimiento de procesos de ventas, precios, contratos, facturacin o flujos operativos relacionados.
• Manejo avanzado de Excel, incluyendo tablas dinmicas, frmulas y anlisis de datos.
• Experiencia trabajando en organizaciones corporativas, globales o con estructuras matriciales.

Competencias clave

• Mentalidad centrada en el cliente.
• Capacidad slida de seguimiento, ejecucin y cumplimiento de compromisos.
• Habilidad para manejar informacin confidencial y sensible.
• Enfoque orientado a procesos y mejora continua.
• Excelente administracin del tiempo y priorizacin de actividades.
• Comunicacin clara, profesional y efectiva.
• Capacidad para trabajar de manera independiente y colaborativa.

Benefits that support every part of your life:

At TransUnion, we design benefits to help you feel well, do well, and plan wellfrom day one.

For Your Health: Enjoy day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options. Spousal, domestic partner, and other eligible dependent coverage is available on select plans. Choose tax?advantaged HSA and FSA accounts to make everyday care more affordable.

For Your Protection: We've got your back with company?paid basic life and AD&D, optional voluntary life and AD&D for you and your family, and short? and long?term disability. You can also opt into a legal plan, pet insurance, and travel accident coverage.

For Your Family: From adoption assistance and fertility planning coverage to caregiver support, we're here for every chapter. Access Dependent Care FSA for possibility of an employer match, a complimentary Care@Work membership, and up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.

For Your Future: Build toward what's next with our 401(k) with employer match and Employee Stock Purchase Plan (ESPP). Tap financial wellness resources, career coaching, and optional long?term care insurance to plan confidently.

For You: Grow and recharge with tuition reimbursement, flexible time off for exempt employees or paid time off for nonexempt employees, up to 12 paid holidays per year, commuter benefits, employee discounts, charitable gift matching, and paid volunteer time off, plus corporate volunteer events that make it easy to give back.

For Your Wellness: Access 24/7 support including professional therapy, coaching, and emotional well?being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans' Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion's Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

TransUnion complies with all applicable immigration laws and regulations. The Company does not presently provide employer support or sponsorship for an immigration-related employment benefit for this position. Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company's reputation are also essential expectations of this position.

Pay Scale Information:

The pay range for this position is $21,54 - $31,25 per hour. *The pay range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual's education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations. Regular, fulltime non-sales positions may be eligible to participate in TransUnion's annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments