EAP Coordinator

EAP Coordinator

The EAP Coordinator helps clients with the Program to prevent problems at the workplace and improve their productivity. Sells the service to companies that are in need. Provides orientation and helps the client to manage their situation.

Responsibilities include:

• Performing many responsibilities to ensure the effective operation of the program.
• Hiring and training staff of the department.
• Providing staff supervision.
• Obtaining new contracts.
• Making employees utilization reports by case.
• Performing educational seminars for employees and clients.
• Acting as a liaison between management and labor relations professionals.
• Having excellent management skills and the ability to interact well with labor relations.
• Managing time effectively.
• Responding in crisis situations.
• Attending in-house planning and development committee meetings as requested.
• Adhering to facility standards concerning conduct, dress, attendance, and punctuality.
• Promoting the team concept within the facility.
• Preparing reports for clients and Hospital Administration as required.
• Being responsible for increasing Business EAP accounts.
• Being accountable for Business EAP growth.
• Obeying any law of patient confidentiality as HIPAA.
• Executing any other important function that is assigned by the Administration.

Education: Bachelor's Degree in a Behavioral health area.

Experience: A minimum of two (2) years experience in a health care business development/marketing environment with measurable business development results.

Licensure: Must have a valid driver's license.

Knowledge, Skills and Abilities:

• Skill in organizing and prioritizing workloads to meet deadlines.
• Ability to interpret and communicate data from statistical reports.
• Ability to communicate effectively with patients and co-workers, and referral sources.
• Knowledge of computers and software programs.
• Demonstrate above average problem solving skills.
• Ability and able to operate a motor vehicle.
• Able to carry a beeper and/or cellular phone.
• Computer and software programs such as: Windows XP, Access, Power Point, Excel, Word, Publisher and others.
• Calculator /10 key and Fax, Scanner and Copier machines.
• Program and Plan Manuals, policies and procedures.
• Personal motor vehicle-must have operator's state license.