PROGRAM MANAGER

Program Manager

Area: Operations

Reports To: Operations Director

Status: Full-time Part-time

Classification (FLSA): Exempt Non-Exempt

General Description: Responsible for overseeing and coordinating various projects and grants. Play a critical part in organizing program activities, managing the execution of grants and projects, monitoring progress toward goals, and collaborating with other departments to ensure optimal efficiency. The Program Manager will supervise project coordinators and external evaluators to ensure that expected outcomes are met and that the organization's strategic goals are fulfilled.

Tasks and Detailed Work Activities:

1. Manage the implementation of various projects and grant programs, ensuring each one is executed effectively and in alignment with organizational goals.

2. Ensure that all projects and grants are designed to deliver expected benefits and outcomes.

3. Develop and organize programs to enhance organizational efficiency, build long-term strategic goals for company projects, and ensure the development of appropriate project and program budgets.

4. For each grant and program cycle, develop and implement clear, actionable plans that ensure smooth program execution.

5. Prioritize and organize daily activities based on grant goals and broader organizational objectives, ensuring that deadlines and key milestones are met.

6. Provide leadership and supervision to project coordinators, ensuring that they are focused on achieving program goals and meeting project deadlines.

7. Work closely with other departments to develop and manage budgets, amend budgets as needed, and coordinate staffing plans for the programs.

8. Conduct regular assessments and evaluations of programs to identify strengths and areas for improvement, ensuring that programs are meeting established goals and delivering value to participants.

9. Lead meetings with stakeholders to provide updates on program status, discuss challenges, and ensure alignment with program goals.

10. Work closely with the marketing team to improve program strategies, enhance outreach, and increase engagement for program success.

11. Supervise consultants and external evaluators, ensuring they adhere to contracts and deliver evaluations that align with strategic outcomes and organizational needs.

12. Perform any other task requested by the supervisor.

Experience: 5+ years of experience in program or project management, preferably within a non-profit or grant-funded organization. Proven experience in managing multiple programs or projects simultaneously, including budgeting, planning, and stakeholder engagement. Demonstrated ability to supervise and lead a team, including project coordinators and external partners. Experience in evaluating program effectiveness and developing improvement strategies.

Knowledge:

Strong understanding of grant management processes, including budgeting, compliance, and reporting.

Familiarity with program evaluation techniques and data analysis.

Understanding of the strategic planning process and long-term project development.

Skills:

Strong organizational skills with the ability to manage multiple tasks and priorities.

Excellent communication skills, both written and verbal, with the ability to engage with various stakeholders, including senior management, external partners, and staff.

Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and project management software (e.g., Asana, Trello, or similar).

Budgeting and financial planning skills, with an ability to collaborate across departments for budget amendments and planning.

Ability to assess program performance, identify weaknesses, and recommend improvements.

Collaborative mindset and strong interpersonal skills, especially when working across departments or with external consultants.

Physical Requirements & Work Environment:

This position is primarily office-based, with occasional travel required for stakeholder meetings, site visits, or conferences. Flexibility in work hours may be needed to accommodate the needs of various programs and stakeholders. Ability to sit or stand for extended periods while working at a desk or attending meetings. Ability to lift and carry up to 15 pounds occasionally (e.g., carrying materials for events or meetings). Ability to travel for work as necessary, including local and occasional out-of-town travel for meetings or program-related events.

Disclaimer:

The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, nor to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. An Equal Employment Opportunity Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.