Account Receivable/Accounting Specialist

Hyatt Regency Grand Reserve Puerto RicoWelcome to Hyatt Regency Grand Reserve Puerto Rico, a premier resort in the Pyramid Global Hospitality portfolio, located in the breathtaking setting on the oceanfront coast of Rio Grande. Featuring 579 guest rooms and over 36,918 sq ft of meeting space, this award-winning property, recognized as one of the top five resorts in Puerto Rico by Travel + Leisure's World's Best Awards, offers a truly dynamic environment for hospitality professionals.At Hyatt Regency Grand Reserve Puerto Rico, we are committed to delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and engaging environment surrounded by the natural beauty of El Yunque rainforest and the island's stunning coastline. From an expansive lagoon-style pool to a nearby 27-hole Tom Kite-designed golf course and a full-service rainforest spa, this property offers a unique and inspiring setting to grow your career.We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you're just beginning your hospitality journey or looking to take the next step, you'll find opportunities for growth at every level. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for service. We provide comprehensive training and development programs to help our associates succeed. If you're passionate about hospitality and ready to be part of a people-first culture, we invite you to explore opportunities at Hyatt Regency Grand Reserve Puerto Rico and apply today.What you will have an opportunity to do:Process and maintain accounts receivable transactions accurately and timely.Prepare, review, and distribute invoices, statements, and supporting documentation for guests, groups, corporate accounts, travel agencies, wholesalers, and other business partners.Post payments, adjustments, credits, and other receivable transactions to the appropriate accounts.Monitor outstanding balances and conduct regular follow-up on past-due accounts.Reconcile accounts receivable balances and investigate discrepancies.Review guest folios, group master accounts, and supporting documentation to ensure accurate billing.Coordinate with Front Office, Sales, Catering, and other departments to resolve billing issues.Maintain accurate records of collections, correspondence, and account activity.Assist with month-end closing activities, including reconciliations and aging reports.Perform other duties and special projects as assigned by management.What are we looking for?Associate degree in Accounting, Finance, Business Administration, or a related field preferred.Previous accounts receivable, accounting, or hospitality experience preferred.Resort or hotel accounting experience is highly desirable.Knowledge of accounting principles and accounts receivable procedures.Proficiency in Microsoft Office, particularly Excel.Experience with hotel PMS, accounting, or financial systems preferred.Strong organizational and time-management skills.Excellent attention to detail and accuracy.Strong communication and customer service skills.Ability to handle confidential financial information professionallyCompensation: $0 - $0Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.