Responsable de liderear las actividades de trabajo en campo, buscando cumplir con los estandares operativos y garantizando la calidad de la informacin colectada; Este Rol es responsable de la administracin del recurso de campo: evaluacin de desempeo, desarrollo profesional, control de gastos, manejo de insumos, entrevistas, entre otros.
Soporte y seguimiento diario respecto a las actividades (operativas y administrativas) de los?auditores.
Responsable de revisar, ajustar y aprobar el plan de trabajo de los auditores y en consecuencia tomar las acciones necesarias para el cumplimiento del mismo (reasignaciones).
Seguimiento de indicadores operativos internos y de planes de accin para el logro de objetivos.
Realizar verificacin/supervisin del panel operativo/auditor de forma presencial.
Cumplimiento de la metodologa de campo y garantizar la calidad de la informacin colectada.
Reclutamiento y mantenimiento de las tiendas que conforman el panel operativo.
Comunicar y dar seguimiento a cualquier problema que pueda impactar/afectar los procesos operativos y administrativos para la solucin de los mismos.
Responsable del entrenamiento de auditores.
Este rol incluye responsabilidades de gestin de equipos: Liderar un equipo de 20 personas, incluida la administracin del da a da, la operatividad, la evaluacin del desempeo, el coaching y la trayectoria profesional.
Grado de estudios Intermedio o Superior (universitario).
Vivir en San Juan, Carolina y/o Bayamon
Ingles Intermedio - Avanzado
+3 aos de experiencia supervisando equipos en campo
Disponibilidad de viaje en todo el pas
Licencia de manejo y auto propio
Manejo de personal
Office: Excel Avanzado
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including rsum screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ's principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ's AI Safety Policies and Guiding Principles.
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world's population.
At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence. All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact.
Field Team Leader Puerto Rico • San Juan, PR, United States
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