Full-time
Description
We’re small town techies, and Kansans, at heart. We want to see our communities thrive. Good hospitals, schools, booming businesses. If we can help make that happen with our fast internet, we are all about it. The thing is, we didn’t get into broadband because we wanted to start a business in Kansas. We started a business because we wanted to provide broadband to Kansans. There’s a difference. We’re not a corporation, we’re a small crew with huge aspirations. When you call us, you’ll get a real person — a local — on the phone who cares about you and your community. And when you’re ready for the fastest internet in the country, we’ll come running.
We offer an inspiring environment with meaningful work, where employees are encouraged to think creatively, imagine the unthinkable and deliver the highest quality of service.
Opportunity:
Do you have a passion for customer service? If the thought of engaging with others and developing relationships brings you joy, we have the position for you! As a Customer Experience Champion, you are the first voice/face of the company to many of our customers. This is a key role in our organization!
In this role, you will serve as an information resource for all key areas of support - including suggesting ways for current and future customers to get the best experience and enjoyment out of Ideatek service. You will be their listening ears and their go-to point for questions.
Location:
This position offers work location flexibility- with the opportunity to work in our Buhler or Fowler office and remotely.
Key Responsibilities (not limited to):
Desired Attributes:
Experience Required:
Preferences:
This role is not eligible for Visa sponsorship or relocation assistance.
Salary and benefits commensurate with experience.
Equal Opportunity Employer.
Remote Customer Experience Champion • San Germán, Puerto Rico
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