Job Title: Customer Operations Specialist
Location: Elmhurst, IL *must be based within a 1-2 hr drive to/from Elmhurst*
Reports to: VP of Sales
Job Type: Full-time
Overview:
NSI is a leading player in the natural private label food industry, dedicated to providing high-quality, organic, and sustainably sourced food products to consumers. We believe in promoting healthy and conscious eating choices, and our range of products reflects our commitment to quality and sustainability.
NSI is seeking a detail-oriented and proactive Customer Operations Specialist to support day-to-day customer order management and operational coordination. Reporting to the VP of Sales, this role works closely with sales, operations, and accounting to ensure accurate order processing and a high level of customer service. This position is ideal for an early-career professional who thrives in a fast-paced CPG environment, enjoys problem-solving, and takes pride in delivering an exceptional customer experience. The Specialist will support end-to-end order execution, assist with logistics coordination, and help maintain strong relationships with retail customers.
Responsibilities:
The ideal candidate will have:
Education and Experience:
Work environment:
NSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Please direct all recruiting and candidate inquiries to HR@nsi-grp.com.
Contacting other team members or departments will result in your message not being reviewed.
#LI-Remote
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