Little Wheel is a gambling technology company building products to give players an edge. We are expanding across all states we operate in, and our team is a key driver in our success.
Little Wheel is seeking a highly motivated Support Analyst to join our Operations team remotely, based in the US (MI/NJ/PA/WV). As a Support Analyst, you will be crucial in assisting our clients in resolving technical issues related to gambling products and providing exceptional customer service.
In this position, you will work with a small group of clients we treat as business partners. You will be responsible for troubleshooting software issues and providing timely resolutions to minimize downtime and maximize client satisfaction. Additionally, you will collaborate with our development team to identify and implement long-term solutions for recurring technical issues.
Remote Support Analyst • Ponce, Puerto Rico
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