Talent.com
Kellermeyer Bergensons Services
Remote Customer Experience Representative - Remote - CAKellermeyer Bergensons Services • San Germán, Puerto Rico
Remote Customer Experience Representative - Remote - CA

Remote Customer Experience Representative - Remote - CA

Kellermeyer Bergensons Services • San Germán, Puerto Rico
Hace 4 días
Descripción del trabajo

Kellermeyer Bergensons Services (KBS) has an immediate full-time opportunity to join our customer service team as a Customer Experience Lead. If you enjoy working in a fast-paced environment that is ever-changing, like problem solving, and customer service, then this is the job for you!

For more than fifty years, KBS has been providing essential facility services in North America to help clients maintain clean and healthy operations. With a culture driven by our core values – trust, reliability, service and doing things the right way, and rooted in a fundamental belief that all work is “honorable and we acknowledge the dignity of those who do it.” These values are embraced by our highly diverse and inclusive workforce.

What are you waiting for, APPLY TODAY and join the KBS Crew!

Job Overview

Salary Range: $20.47 - $28.65/hour

This position is a full-time, remote opportunity. Must be located in CALIFORNIA.

You will be responsible for day-to-day operations, data integrity, and communication.
As a Customer Experience Lead the following duties and responsibilities will be a part of this opportunity, but are not limited to them:

  • Assist customer service call team members daily in responding to customer and vendor inquiries.
  • Obtain and evaluate all relevant information to effectively address customer inquiries, comments, or complaints.
  • Assess and respond accurately and efficiently to inquiries and escalations meeting departmental goals; properly triage requests based on urgency of issues.
  • Maintain detailed records of written and verbal communication.
  • Provide detailed and accurate information for quarterly business reviews, executives, and customers.
  • Identify, record, and track unresolved complaints, direct outstanding issues to the appropriate resources for resolutions.


Requirements for our Customer Experience Lead:

  • 3+ years’ experience in customer service/ administrative role
  • Previously have worked with B2B customers
  • Proficient knowledge of Excel – formulas, filtering, sorting, VLOOKUP, Pivot Tables

What’s In It for You?
As a full-time KBS employee (30+ hours per week) you may qualify for benefits including medical, dental, vision, prescription drugs, and more!

  • Paid Time Off
  • Paid Holidays
  • Sick Time
  • Life Insurance
  • Supplemental Health Insurance (E.G., Accident)
  • 401k plan with a match or Non-qualified Deferred Compensation Plan
  • Pet Insurance
  • Perkspot Discount Program – discounts on travel, gyms, cell phones, restaurants, auto, apparel & electronics

KBS considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity, and expression, marital or military status, or based on an individual's status in any group or class protected by applicable federal, state, or local law. KBS also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Crear una alerta de empleo para esta búsqueda

Remote Customer Experience Representative - Remote - CA • San Germán, Puerto Rico

Ofertas similares

Data Entry Product Support - No Experience

GLOCPAYauco, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Work-From-Home Product Quality Assurance - $45 per hour

Great LionSan Germán, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Data Entry Product Support - $45 per hour - No Experience

GL Inc.Hormigueros, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Work from Home - Full Time - Data Entry - $45 per hour

GL Inc.San Germán, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Usage Tester - Work From Home - $45 per hour

GL1Hormigueros, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Work From Home Professionals - $45 per hour

GL1Hormigueros, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience

GL1Yauco, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Work From Home - Online Product Support - $45 per hour

GL1Yauco, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Work from Home Data Entry Clerk

GL Inc.Yauco, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Online Product Support- Work From Home - No Experience

GL1Sabana Grande, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Work-From-Home Product Beta Tester - $45 per hour

Great LionCabo Rojo, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Remote Customer Service Representative – Product Testing

GLOCPAYauco, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Remote Online Product Support - No Experience

GLOCPASan Germán, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Remote Customer Service - Benefits Specialist (50k-90k per year)

Professional CareersSabana Grande, Puerto Rico

We're looking for candidates with great customer service skills to fill our Remote Customer Service role!.This role is entirely remote and offers full-time/Part time hours with flexibility.We are r... Mostrar más

WORK-FROM-HOME Customer Service - Product Support - $25-$45 per hour

GL1Hormigueros, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Work From Home - Product Specialist - $45 per hour

GL1Yauco, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Work from Home - Part Time - Data Entry - $45 per hour

GL Inc.Cabo Rojo, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Remote Customer Service Representative $45 per hour

GL1San Germán, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Remote Data Entry - Product Support - $45 per hour

GL Inc.Yauco, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más

 • Oferta promocionada

Customer Service - Work from Home $45 per hour

GL1Yauco, Puerto Rico

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.We guarantee 15-25 hours per week with an hourly pay of bet... Mostrar más