We are looking for a detail-oriented, caring, and reliable bilingual professional to join our remote patient support team. In this role, you will be the primary point of contact for patients, helping them navigate their care journey from scheduling appointments to receiving follow-up guidance after their visits.
This is a fully remote, full-time position open to candidates based in Mexico. If you genuinely enjoy helping people, communicate clearly in both English and Spanish, and thrive in a structured remote environment, we would love to hear from you. Paid training starts June 8, 2026.
What You Will Do
Schedule and Compensation
Important Information
Hiring Process
To ensure fairness and consistency, all applicants must complete every stage of the hiring process.
Our process includes:
What We’re Looking For
Equipment
We will provide a laptop; however, to be considered for this role, you must have an additional screen, a headset, and a stable, wired internet connection.
Remote Bilingual Patient Support Agent | Mexico • Arecibo, Puerto Rico
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