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Openarms
Remote Weekend Care CoordinatorOpenarms • San Germán, Puerto Rico
Remote Weekend Care Coordinator

Remote Weekend Care Coordinator

Openarms • San Germán, Puerto Rico
Hace 6 días
Descripción del trabajo



Location: Chicago Area (Must be based in the Chicagoland region)
Schedule: Every Saturday and Sunday
Work Arrangement: Remote / Work From Home


Position Summary


We are seeking a reliable and organized Weekend Care Coordinator to support client care operations every Saturday and Sunday. This role serves as a key point of contact for clients, caregivers, and internal team members to ensure schedules are maintained, urgent staffing needs are addressed, and service issues are resolved promptly.


Responsibilities



  • Coordinate caregiver schedules and respond to call-offs or coverage needs.

  • Communicate with clients, families, and caregivers regarding scheduling updates.

  • Monitor and resolve weekend service issues and escalations.

  • Document care coordination activities and updates in company systems.

  • Collaborate with weekday teams to ensure smooth handoff of outstanding items.

  • Support client service continuity and caregiver engagement.


Qualifications



  • Previous experience in home care, healthcare coordination, scheduling, or customer service preferred.

  • Strong communication and problem-solving skills.

  • Comfortable working independently in a remote environment.

  • Ability to manage multiple priorities in a fast-paced setting.

  • Experience with scheduling or healthcare software is a plus.

  • Must be based in the Chicago metropolitan area.


What We're Looking For



  • Dependable and responsive.

  • Strong attention to detail.

  • Compassionate and client-focused.

  • Able to remain calm and effective during urgent situations.


Schedule: Every Saturday and Sunday
Location: Remote, with residency in the Chicago area required.


This role is ideal for someone looking for a consistent weekend position while making a meaningful impact on client care and service delivery.





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Remote Weekend Care Coordinator • San Germán, Puerto Rico

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