Remote Temporary Wholesale Coordinator

Hey! At UNOde50, normality is left at the door. “Goodbye, boredom! Hello UNO world!” Here, being yourself is not only allowed, it's applauded! If you like to fly high and dream big, this is your project. Do you think you are our “ONE in a million” for the position of Temporary Wholesale Coordinator? Let’s see if you have what it takes to shine!

Key Responsibilities

• Serve as primary point of contact for USA & Canada wholesale accounts and local sales representative's teams


• Manage wholesale order entry, adjustments, cancellations, and special orders


• Process returns, damages, and RMA claims


• Coordinate reverse logistics with Operations and warehouse teams


• Provide shipment updates, ETAs, and proactive account follow-ups


• Resolve order discrepancies and escalate issues when needed


• Partner with Logistics and Accounts Receivable on order-related matters


• Support trade shows, samples, and sales incentive shipments

Qualifications

• 2+ years of customer service experience (B2B/wholesale preferred), order processing, logistics, or distribution


• Experience with SAP and B2B platforms preferred


• Proficient in Excel and Outlook


• English required; Spanish preferred


• Can be based in New York, NY or Miami, FL

Skills

• Strong organizational and planning abilities


• Detail-oriented and solution-driven


• Excellent written and verbal communication


• Customer-focused mindset


• Ability to multitask and work under pressure


• Proactive, adaptable, and team-oriented

Unode50 is an equal opportunity employer. We value a culture of inclusion and diversity within our workforce, and are committed to maintaining a workplace free from prohibited employment conduct, including discrimination or harassment on the basis of race, color, national origin, sex, age, religion, disability, genetic information, sexual orientation, gender identity or expression, marital status, domestic partner status, civil partnership, status as a covered veteran, status in the Uniformed Service of the United States, citizenship, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave) and any other characteristic protected by law ("Protected Characteristics")