Sr. Analyst, Infrastructure Quality Assurance (Puerto Rico)

Sr. Analyst, Infrastructure & Workplace ServicesAt RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Join us and help shape the future of aerospace and defense.The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:The Sr. Analyst, Infrastructure & Workplace Services create test cases, conduct tests, analyze data, and prepare reports that ensure products and services meet the established requirements. Collaborate with other teams to implement quality control measures, troubleshoot issues, and recommend solutions to enhance overall quality.What You Will DoDevelop and execute detailed test cases to assess software functionality and performanceIdentify and document defects, bugs, and other observationsEvaluate and create reports on test outcomesPresent test results to developers and other stakeholdersWork closely with developers and stakeholders to review documented testing resultsRoutinely review requirements to ensure tests cover all aspects of the software, feature, or serviceAdhere to relevant quality assurance standards and regulationsContinuously improve the testing process as services, standards, and requirements evolveLeverage testing software such as Jira or Confluence to record testing information and processesCreate test cases in Inflectra's SpiraTest + Rapise codeless testing software to automate test case executionMaintain test lab machines with relevant software and updatesThis position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.Qualifications You Must HaveA University Degree or equivalent experience and minimum 2 years of prior relevant experience.Experience with software development process and lifecycleExperience working with Microsoft Office Excel and WorkExperience with QA methodologies and practicesFamiliarity with testing tools like Jira or ConfluenceQualifications We PreferBasic familiarity of Azure Information ProtectionFamiliarity with codeless automation toolsFamiliarity with project management principles and toolsCapable of leading QA meetingsStrong Windows troubleshooting skillsWhat We OfferWhether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.Learn More & Apply Now! Location: This position is remote. However, the successful candidate must be currently living in Puerto Rico.RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.