Position Purpose
The Senior Investigator Writer provides comprehensive quality assurance support for pharmaceutical manufacturing operations, including resolution of corrective and preventive actions (CAPA), leading investigations, coordinating local change plans, supporting complaint investigations, and ensuring cGMP and company policy compliance throughout the manufacturing facility.
Key Responsibilities
Investigation & Documentation
- Execute exception reports, complaints, PQRs, and change plan coordination with trend monitoring systems
- Ensure full compliance with company operations policies, plant procedures, and regulatory requirements
- Lead investigations for exception events across manufacturing, laboratories (QC, incoming, microbiology), validation, stability, and complaints
- Provide consistent, thorough investigation documentation with timely resolution based on CAPA requirements
Quality Assurance Activities
Conduct product quality complaint investigations in accordance with company policies and regulatory standardsPerform laboratory investigations for out-of-specification results and trending analysisProvide technical support to plant users on Exception Events IT SystemsDocument and coordinate local change plan assessments with end users and functional areasPerformance & Compliance
Generate periodic quality metrics for investigations, complaints, change plans, PQRs, and key performance indicatorsSupport New Product processes as QA investigator writer and liaison between company and third-party manufacturers / contractorsProvide support during internal and external regulatory inspectionsServe as first point of contact for potential manufacturing floor events, defining immediate mitigation activitiesEnvironmental Health & Safety
Conform to EHS management system requirements and compliance obligationsPromote continuous improvement and consider EHS aspects during design and change processesComply with all EHS procedures including incident reporting, PPE usage, and waste managementRequired Qualifications
Education & Experience
Option 1 :
Bachelor's degree in Science or Engineering (Biology or Chemistry preferred)Minimum 4 years experience in Quality or technical field within Pharmaceutical / Biotechnological industryTechnical Requirements
Advanced knowledge of technical operations necessary for successful job performanceStrong understanding of cGMP and safety regulationsPrior experience with CAPA processes, including authoring and approving laboratory and manufacturing investigationsExperience with quality systems (change management, risk management documentation preferred)Skills & Competencies
Effective verbal and written communication skills in both English and SpanishStrong interpersonal and communication abilitiesExcellent problem-solving capabilitiesAbility to manage multiple priorities simultaneouslyTechnical writing and documentation expertise#J-18808-Ljbffr