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Sign Language Interpreter Full Time Trilingual PRCC

PurpleGuaynabo, PR

Hace más de 30 días

Descripción del trabajo

Under the supervision of the Communication Center Manager, the Interpreter will provide high-quality, professional ASL / English / Spanish interpreting through video in a call center and on-site at various customer locations when needed. Interpreters must possess fluent American Sign Language, spoken English language skills, spoken Spanish language skills, accurate interpreting skills, and thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct.

ZP Perks includes a comprehensive suite of benefits to promote health and financial security for you and your family.

ZP Full-Time Interpreters are eligible for the following :

Job Requirements

Must be able to work 36 hours per week
Must be able to accept new or alternative interpreting assignments for a scheduled shift based on customer demand
Must pass the company's English / ASL and Spanish / ASL interpreting skills assessment
Must attend and successfully complete a 40-hour New Hire Training
We are hiring for the following shifts : Monday - Friday : 1 : 00pm - 10 : 00pm PST (4 : 00pm - 1 : 00am EST) Weekends : 7 : 00am - 10 : 00pm PST (10 : 00am - 1 : 00am EST)

Essential Duties and Responsibilities include the following :

Provide effective video relay service, video remote interpreting, and onsite interpreting for consumers

Support and model the company’s mission and values

Provide excellent customer service while maintaining a respectful and professional attitude with customer and colleagues

Exhibit professional behavior at all times, including punctuality and preparedness for shifts, respectful and collaborative interaction with colleagues and supervisors, and timely and accurate record keeping

Adhere to all policies and procedures as outlined by the company and all FCC regulations

Demonstrate the ability to adapt quickly to new and changing technologies

Multi-task between interpreting effectively and utilizing video-based technology

Participate in company-sponsored training for Professional Development

Exhibit the ability to meet performance expectations with minimal supervision

Possess the ability to work effectively in a fast paced, dynamic environment

Ability to independently travel : Where driving is required, access to a vehicle, valid driver's license, and required insurance

Demonstrate strong interpersonal skills in all settings

Minimum Qualification Requirements :

Fluent ASL, spoken English language skills, and spoken Spanish language skills

Able to provide accurate interpretation

Good understanding of Deaf culture

Thorough knowledge of and adherence to the NAD-RID Code of Professional Conduct

Three to five years of experience in interpreting (preferred but not required)

As applicable, state licensure or state-required credentials

Must be 18 years or older to apply

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Language Interpreter • Guaynabo, PR