BUSINESS ANALYST-LOSS MITIGATION AND ADMI SUPPORT- FIRSTBANKPR

BUSINESSANALYST

LOSS MITIGATION AND ADMIN SUPPORT

FIRSTBANK PR

Our Company

At FirstBank PR, we strive to be a trusted advisor

to our clients and our employees are the ones that ensure we deliver on our

promise of excellence in personalized customer service. Our more than 3,100

employees in Puerto Rico, the Virgin Islands and Florida share a passion for

excellent customer service. We are proud of our team because they are

continuously surpassing our client’s expectations.

Do you have a passion for

helping customers, building relationships, and delivering extraordinary,

personalized customer service? If your answer is yes, FirstBank is the number

one place for you.

Brief Overview

The Business Analyst design, develop reports and dashboards utilizing the information from various sources which are stored in web bases and data warehouses (repositories) for the Collection Department and various Management teams with a high degree of confidentiality. The Business Analyst collects, manages, and analyzes the information received and produces to management reports with the information for decision making on planning, organizing and operational strategies.

What You’ll Need to Succeed

• Knowledge of database warehousing and information systems to develop and produce recurring or one-time reports and ensure the information flows timely and securely to, from and within the organization
• Integrates multiple data sources to retrieve information, develop and produce daily, monthly, quarterly and yearly reports of all consumer products
• Develops reports accurately and within the required time frame
• Provides analytical support to management inquiries
• Determines the most appropriate analytical technique to explicitly generate the required information
• Process and analyze large amounts of information, manage formulas, and display it in Excel format and pivot tables
• Analyzes results of procedures reviews and presents recommendations to Management as to mitigate risks and / or increment performance, and / or client service quality
• Devise and implement efficient ways to organize, store and analyze data with attention to security and confidentiality
• Maintain databases, spreadsheets and other tools used in the analysis up to date
• Detail oriented to locate and fix errors in an accurate and timely manner
• Cross train others on how to use and create reports as a contingency measure to avoid delays
• Maintain reporting procedures updated

What You’ll Need :

Competencies

EQUAL

EMPLOYMENT OPORTUNITY EMPLOYER