Sales Representative

Company : Call Center

PR - San Juan

Pay Rate : $10.9 per hour

Job Description

The Call Center Sales Representative provides personalized attention to customers, offering guidance on stays, travel and related services, ensuring a satisfactory experience before, during and after the service. This role requires communication skills, empathy and commercial approach.

Main Responsibilities :

• Attend and guide customers through telephone calls and occasionally face-to-face.
• Actively promote the agency's products and services, eliciting sales with every interaction.
• Enter and maintain accurate data into internal systems related to reservations, quotes and transactions.
• Close sales effectively, applying persuasive techniques and ensuring customer satisfaction.
• Provide prompt, respectful and professional customer service, aligned with company standards.
• Clearly explain available offers, travel conditions and details of stays, resolving doubts effectively.
• Follow up on inquiries, quotes and potential sales to maximize sales opportunities.
• Collaborate with the team to achieve monthly sales goals and customer satisfaction levels.

Requirements